Regional Branch Manager

Overview

Tyndall Federal Credit Union is an established Credit Union based in Panama City, Florida with branches across the Florida Panhandle and South Alabama. We offer our employees a family-orientated work environment with numerous exciting benefits and career growth. We are looking for the next member of our #Team Tyndall family!

Job Type
:
Full-time

Tyndall Federal Credit Union is committed to making a meaningful difference in the lives of our members. We take pride in the great care we offer our members and employees alike!

• We offer an excellent 401(k) plan with generous employer matching & profit sharing.
• All employees receive 16 paid community volunteer hours per year.
• Full Time Eligible positions also offer 11 paid holidays, generous paid time off, excellent health/vision/dental benefits and more!
• Family First Leave - Providing 12 weeks of 100% paid bonding time to all Full Time Eligible employees.

Tyndall Federal Credit Union is based in Panama City, Florida. This is a Regional Branch Manager for our Parker and Tyndall Airforce Base Branches.

Success in this position means consistently being present across your region, maintaining strong visibility and engagement with branch teams and local communities. You will work closely with branch supervisors to ensure they have the tools, guidance, and motivation needed to excel. As a regional leader, you will drive performance by setting clear expectations, monitoring results, and fostering a culture of collaboration and accountability.

You will champion strategies that grow credit union membership, deposits, and overall branch performance by encouraging proactive relationship-building with members, businesses, and community organizations. Success also means identifying opportunities across your region to meet members’ evolving financial needs, and ensuring that branch supervisors and their teams confidently promote the full suite of products and services.

The Regional Branch Manager over Parker and Tyndall Airforce Base will direct the operations of multiple credit union facilities, ensuring that each branch meets organizational, financial, operational, service and growth plans. The Regional Branch Manager will lead a team of supervisors and branch staff, fostering a culture of collaboration and accountability.

• 30% Oversees the day-to-day operation of the branch within the credit unions  policies/procedures; puts into place, monitors, and manages actions which will result in the credit union achieving its strategic objective; aspiring for continuous improvement in operational efficiency. Trains, coaches, mentors and takes corrective actions where required.
• 15% Creates budget and manages operating expenses for multiple locations on an annual basis. Meets or exceeds annual budgeted operating and growth plan for the branches. Maintains and improves the financial stability of multiple branches.
• 10% Directs, develops, trains, motivates, hires and disciplines branch personnel; administers performance evaluations and recommends appropriate personnel actions; inspires, mentors and monitors staff to achieve the sales and service levels of the credit union.
• 10% Assists with the business development in the community fostering relationships that contribute to the overall growth of the branch and Credit Union as a whole.
• 10% Maintains communications with Management; prepares and submits standard reports; attends scheduled management meetings.
• 10% Represents the branches as appropriate in its relationships with members, the community, sponsor organization(s), suppliers, other financial institutions, and similar groups.
• 10% Oversees individuals with specialized duties and/or other departments that reside in the Branch locations.
• 5% Ensure compliance with all regulatory programs including but not limited to the Bank Secrecy Act, Office of Foreign Asset Control Program and Customer Identification Program. Assists other department personnel and performs other duties as assigned.

• Meets or exceeds annual budgeted operating expenses.
• Maintains and develops a qualified staff sufficient to meet the needs of members.
• Keeps management informed regarding key operating issues affecting the branch.
• Provides friendly, professional and accurate service and support to all members and associates.
• Oversees specialized departments or other individuals with special duties.
• Completes performance reviews within the prescribed time frame.
• Develops and maintains business partner relationships with the community and area schools.
• Completes required BSA/AML training with a passing grade of 80% or higher. Accurately completes CTRs and SARs within the required timeframe. Accurately completes Monetary Instrument Logs for the cash purchase of Cashier s Checks, Money Orders, and Travelers Checks as needed. Completes required Customer Identification and Red Flags Program requirements to include…