Human Resources Assistant

About the Role

Pan Care of Florida is seeking a reliable, detail-oriented Human Resources Assistant to provide administrative and operational support to our Human Resources Department. In this role, you will help ensure efficient HR operations by maintaining accurate employee records, supporting onboarding and orientation activities, coordinating HR projects, and serving as a key point of contact for routine HR inquiries.

This position is ideal for someone who is highly organized, professional, and comfortable handling sensitive information. You will work closely with HR leadership and team members to support compliance, employee engagement, and day-to-day HR functions in a fast-paced healthcare environment.

In this role, you will:

• Maintain accurate, up-to-date personnel files, records, and HR documentation
• Provide clerical and administrative support to the Human Resources Department
• Respond to routine questions from applicants and employees regarding policies, benefits, and hiring processes, escalating complex matters as appropriate
• Perform periodic audits of HR files to ensure required documentation is complete and properly filed
• Process HR documentation and prepare reports related to staffing, recruitment, training, and personnel activities
• Coordinate HR projects including meetings, trainings, surveys, and internal communications
• Monitor and manage the HR department email inbox and route inquiries accordingly
• Complete employment verifications and maintain department calendars and company directories
• Assist with provider privileging and credentialing processes, including tracking license and certification expirations
• Support new hire onboarding and orientation, benefits enrollment, and employee engagement activities
• Assist with planning organization-wide meetings, employee recognition events, and other HR initiatives
• Maintain confidentiality and integrity of all HR records and activities
• Perform other duties as assigned to support HR operations

You will thrive in this role if you are:

✔ Highly organized with strong attention to detail

✔ Professional, discreet, and comfortable handling confidential information

✔ A clear and courteous communicator

✔ Able to manage multiple priorities in a fast-paced environment

✔ Dependable with regular, predictable attendance

✔ Supportive and collaborative within a team-based HR structure

• Excellent verbal and written communication skills
• Strong interpersonal skills with the ability to handle sensitive matters tactfully
• Exceptional organizational and time-management abilities
• Proficiency with Microsoft Office Suite or similar software
• Ability to quickly learn HRIS, payroll, and other HR-related systems
• Strong follow-through and documentation skills
• Customer-service mindset when assisting employees and applicants

• High School Diploma or equivalent required
• Previous administrative or office experience required
• Prior experience in Human Resources or healthcare administration preferred

• Fast-paced work environment with frequent interruptions
• Regular interaction with employees, applicants, and leadership
• Occasional pressure due to high volume of inquiries and deadlines

This role requires:

• Light physical effort (lifting/carrying up to 10 lbs.)
• Prolonged periods of sitting and working at a computer
• Occasional standing and walking throughout the workday
• Manual dexterity for typing, filing, and handling documents
• Occasional reaching, bending, stooping, kneeling, or crouching

At Pan Care of Florida, our HR team plays a vital role in supporting the people who serve our communities. As a Human Resources Assistant, you’ll contribute to a mission-driven organization committed to quality care, operational excellence, and a supportive workplace culture.

Pan Care of Florida is an Equal Opportunity Employer.

We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. We value diversity and encourage applicants from all backgrounds to apply.