Patient Access Manager

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

As our Manager of Patient Access you will be responsible for managing the Patient Access Supervisor, Patient Access Administrative Coordinator and Patient Access Associates. The Manager must be able to proactively monitor daily workflow and staff productivity while adhering to R1’s key revenue performance and quality metrics.

“This is a full-time onsite position based in Panama City, FL, at Ascension Sacred Heart Bay Medical Center. The role requires regular travel between two operational sites, flexibility to work across both facilities is essential.”

Essential Responsibilities:

• The Patient Access Manager will be responsible for managing the Patient Access Supervisor, Patient Access Administrative Coordinator and Patient Access.
• Coordinate with the patient access team in the operations of daily job responsibilities.
• Develop, recommend, and oversee the implementation and administration of policies and procedures of patient admissions and bill auditing services.
• Evaluate process and procedures and coordinate with the management team to ensure efficient patient processing, bed utilization, and adherence to federal and local laws and regulations.
• Demonstrate, through plans and actions, a consistent standard of excellence to which all department work is expected to conform.
• Focus on continuous improvement working with the Senior Manager and Patient Access Managers across the Health System with a goal of delivering the highest degree of quality service possible.
• Provide support for Human Resource guidance.
• Complete, review, manage and monitor department budget.
• Directs and leads the patient access team in the daily operations.
• Represents Patient Access on various committees and teams and in meetings.
• Performs other duties as assigned.

Education Level
Bachelor's - Equivalent experience will be considered in lieu of a degree

Experience Level
Minimum of 5 years of experience, including at least 3 years in a management role

The base pay range for this US-based position is $60,600.00 - $90,415.32 per year. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 10.00%.

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.

Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at  for assistance.

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