Community Services Assistant -Ii

Overview

Applications are available online beginning Monday, February 2, 2026, through 4:30 PM, Monday, February 9, 2026.

Grade I - $24.36 - $33.25 Hourly
Grade II - $26.50 - $35.86 Hourly

Performs non-sworn, service-oriented duties related to law enforcement, including:

• responding to non-emergency calls for service; preparing police reports; and disseminating information to the public
• responding to non-emergency calls including but not limited to home/auto burglaries, non-injury traffic collisions, parking violations, and noise complaints
• utilizing a department vehicle; preparing crime, incident, and traffic collision reports not requiring the expertise of a sworn officer
• operating office and field equipment including two-way radio, computer systems, and telephones
• providing information to residents and visitors including Police Department procedures, crime reporting protocols, and available services
• maintaining accurate records and preparing routine reports
• coordinating with City personnel to address reporting requirements
• assisting with traffic control operations
• may provide or assist with training for City personnel
• may perform audits on call-for-service reports
• may enforce parking control ordinances
• may testify and present evidence in court and perform other related duties as required

One (1) year of experience involving a substantial amount of public contact requiring tact and discretion in dealing with others; OR

• One (1) year of education in criminal justice, social service, or a closely related field from an accredited college or university. (Proof Required*)

AND a valid motor vehicle operator's license. Willingness to work an irregular schedule, including nights, weekends, overtime, and/or holidays may be required for some positions. Positions in the Police Department require the ability to pass a thorough background investigation. Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Degrees must indicate the field of study and transcripts must indicate field of study and degree conferred date.

Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing.

• Ability to learn principles and practices of law enforcement
• Knowledge of customer service principles and public relations techniques
• Ability to communicate effectively orally and in writing
• Ability to deal tactfully with the public
• Ability to deescalate conflict
• Ability to read and comprehend written material
• Ability to learn to interpret and apply local, state, and federal policies, procedures, laws, and regulations
• Ability to learn to understand, access, and accurately interpret information from various law enforcement computer systems
• Ability to organize tasks simultaneously
• Ability to interpret and apply policies, procedures, and laws pertinent to the position
• Ability to operate office equipment including computer equipment, specialized software applications/programs, and assigned equipment
• Ability to preserve confidentiality of sensitive materials

Bilingual skills in Khmer, Spanish, and/or Tagalog are desirable for some positions.

Application and Supplemental Application — Qualifying
Written Exam — 100%

A minimum rating of 70 must be attained in order to pass the examination. Certification by score bands will be considered based on an analysis of exam results.

This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period.

Applications received by Monday, February 9, 2026, by 4:30 PM, will be included in the exam process for Test #03. Screening of applicants will be conducted on the basis of application and required supplemental application submitted. Only those candidates showing the strongest backgrounds on the basis of comparative analysis will be invited to the examination process. Based on the number of applications accepted,…