Relationship Banker ; Callaway Branch Bilingual English Spanish

Thank you for your interest in a career at Regions.

At Regions, we believe associates deserve a place where they can build a career and expect opportunities.

Regions is dedicated to protecting the personal information you submit for job applications.

As a Relationship Banker I, you will provide an exceptional customer experience both on the cash line and on the phone, and contribute to improving the financial wellness of our customers.

• Provide a consistent optimal customer experience on the cash line while handling customers’ transactional needs such as deposits, withdrawals, payments, and other typical teller transactions.
• Answer customer inquiries regarding products and services and fulfill basic servicing requests such as new or replacement cards, information changes, PIN reset requests, reordering checks, and basic problem resolution.
• Develop relationships with customers and remain well informed about the customer’s relationship with the bank.
• Educate customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings.
• Assist branch and fellow team members with basic tasks to aid in customer problem resolution.
• Conduct outbound phone calls using generated customer and prospect lead lists to educate customers on emerging technology and assist with meeting their financial needs.
• Refer customers to an internal team of experts when more complex financial goals and needs are recognized.
• Follow all bank processes and procedures and adhere to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager.
• Achieve branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions.

• High School Diploma or GED.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
• Ability to walk and stand for extended periods of time.
• Ability to lift up to twenty (20) pounds.

• One (1) year of banking, cash-handling, and/or customer service experience.

• Ability to adhere to policies, procedures, and guidelines.
• Ability to assist customers with digital banking offerings.
• Ability to handle multiple priorities simultaneously.
• Ability to oversee large sums of cash.
• Strong customer focus and relationship-building skills.

Full time.

Target minimum: $35,299.47 USD. Target median: $40,230.00 USD. Incentive pay plans available.

• Paid Vacation/Sick Time
• 401(k) with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Callaway, Florida.

Regions is an Equal Opportunity Employer and encourages employment for all qualified individuals, including veterans and individuals with disabilities.