Business Operations Coordinator

Business Operations Coordinator

Panama City Beach, Florida, United States - Full Time

Start Date:

Immediate

Expiry Date: 13 Feb, 26

Posted On: 16 Nov, 25

Experience:

0 year(s) or above

Remote Job:
Yes

Telecommute:
Yes

Sponsor Visa:
No

Skills:

Hospitality

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation.

Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Accountable for performing all facets of the operations department to include tour reception, gifting and contracts in accordance with T+L Standard Operating Procedures. Promote a professional atmosphere for our guests, Sales & Marketing staff.

• Greet and qualify touring guests, collect and validate all guest information, assign tours to Sales Agents and provide information to Sales & Marketing department as necessary. (15% time)
• Provide exceptional customer service to all guests, answer phones and guest questions in a professional manner, assist property owners with contract questions or concerns. (10% time)
• Distribute premiums to guests upon closure of presentation, complete daily gift, tour and contract reconciliation in all systems. (20% time)
• Data entry of all tour and gifting information into Central Reservations Systems / Epiphany system and run reports. Prepare and balance cash, down payments, site stats for Contract Department. (20% time)
• File and secure all documents per procedures. Maintain Property Owner Information per PII and PCI standards. (5% time)
• Prepare Timeshare Sales Contracts for Sales Department and Property Owners. Assist Administrative Supervisor in support of Sales Staff. Preparation and maintenance of legal documents. (20% time)
• Assist Supervisor to provide additional administrative support to internal departments including Sales, Marketing, HR, and Resort teams. (10% time)
• Performs other duties as needed.

• Education:
  
  High School Diploma
• Knowledge and
  
  Skills:
  
  Proficient in the use of the Central Reservation System (CRS) or EPNY (preferable).
• Technical
  
  Skills:
  
  Proficient in Microsoft Word, Outlook, and Excel.
• Job
  
  Experience:
  
  One year of general office experience, one year of customer service experience. Experience equivalent to the education requirement may be accepted in lieu of the education requirement.
• Decision Making:
  Coordinator may be required to make limited operational decisions when resolving owner issues or objections.
• Autonomy:
  Coordinator’s daily work will be verified daily, weekly, and monthly to ensure accuracy and validation of all tour, gifting and contractual paperwork.

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

• Medical, Dental, Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.

Incase you would like to apply to this job directly from the source, please

If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.