Ops Receptionist

Overview

Requisition No: 869002;
Agency:
Veterans Affairs;

Working Title:

OPS RECEPTIONIST - ;
Pay Plan:
Health Care Practice;
Position Number: ;
Salary: 15.38;
Posting Closing Date: 02/03/2026;
Total Compensation Estimator Tool;
Requisition #869002; OPS (Temporary) RECEPTIONIST;
Florida Department of Veterans’ Affairs;
Clifford Chester Sims State Veterans’ Nursing Home;
Panama City, Bay County;
Hourly Rate: $15.38;
Paid Bi-Weekly;
Shift: Varies;
Other vacant OPS (Temporary) Receptionist positions (shifts) may be filled from this advertisement within Six (6) months of the closing date.

• Willingness and ability to work days, evenings, weekends and holidays as needed
• Ability to communicate effectively in English: reading, speaking, writing, and understanding
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office Suite including Word, Excel and Outlook
• Successful completion of the due diligence process to include, but not limited to, a Level II background check and drug test

• Receptionist experience in a medical or Long-Term care facility
• One (1) year clerical experience (college education/vocational training can substitute for experience)

The incumbent will be responsible for handling front office reception and administrative duties, which include assisting the general public, customers, visitors, and other interested parties. Handles cash and assists with resident meal funds. The incumbent is expected to remain calm in emergency situations and be capable of using an overhead PA system for announcements.

• Greets visitors to the facility in a courteous manner
• Provides limited information to the general public regarding services rendered at the State Veterans' Nursing Home
• Answers and routes incoming and in-house calls
• Takes and delivers accurate messages to appropriate staff members in a timely fashion
• Maintains order in the reception area: provides magazines and other reading material to visitors as well as residents
• Ensures adequate lighting and comfortable room temperatures are maintained within the reception area
• Ensures at all times Residents' Rights as well as Resident confidentiality is protected
• Prepares letters, reports, forms and other documents, assuring that they are accurate and timely
• Delivers medication received via the mail immediately to the respective section
• Assists families and visitors with meal receipts, and with the purchasing of meals
• Coordinates mail flow in and out of the office, along with collecting and distributing parcels
• Performs basic bookkeeping, filing, cash handling and clerical duties
• Performs other routine office duties as instructed by supervisor

This is an OPS (Other Personal Services) position.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center . Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.