Leader Sales Guest Experience

Leader Sales Guest Experience – Hand & Stone Massage and Facial Spa

Location:

Panama City Beach, FL

Join to apply for the Leader Sales Guest Experience role at Hand & Stone Massage and Facial Spa
. This front‑line leadership position measures success by delivering an outstanding customer experience and exceeding sales and membership goals.

• Lead daily huddles that energize and align the team. Lead by example, walk the talk.
• Build, coach, and motivate a team to crush sales and membership goals.
• Keep the customer experience at the heart of everything — from check‑in to check‑out.
• Celebrate wins, recognize talent, and grow your team’s confidence and skills.
• Roll out promotions, contests, and community events that bring the spa to life.
• Own the numbers — track results and turn insights into action plans that win.

• 2+ years of leadership experience (spa, retail, hospitality, fitness, or sales industries preferred).
• A high emotional IQ motivator who thrives on coaching and team development.
• Goal‑oriented with a proven track record of driving results.
• An excellent communicator who inspires positivity and accountability.
• Someone who leads from the front desk and breakroom — not from the office.

• IRA w/company match 3%
• Bonus based on performance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

• Competitive base pay + monthly and quarterly performance bonuses.
• Benefits and employee perks.
• Ongoing leadership development and training — shaped with your input.
• A supportive, high‑energy culture where wins are celebrated and your leadership makes an impact every single day. Team outings. Even a company cruise.
• Room to grow — this role is a launchpad for ambitious leaders ready to step into broader multi‑unit or regional leadership in the future as we have additional spas in our development plan.

• Entry level

• Full‑time

• Other