Medical Staff Coordinator

Medical Staff Coordinator

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient‑first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you will have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system.

The Medical Staff Coordinator reflects the mission, vision, and values of NMHC, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

• Oversee assigned credentialing and re‑credentialing tasks including requests for additional privileges, scanning of documents, FPPE, OPPE, and administrative review support for applications or reapplications.
• Resource for Medical Staff Services, directing sensitive inquiries from the general public, medical staff, hospital departments, and related third‑party organizations. Identify, route, and elevate as appropriate.
• Accurately collect, record, and deposit medical staff dues and fees collected by the department; manage multiple medical staff accounts and transactions.
• Facilitate completion of clinical evaluations as part of the medical staff department chair’s evaluation plan for all new practitioners; generate monthly reports according to local policy.
• Assist with maintenance of provider onboarding, events, and communications of the medical and advanced practice provider staff. Implement off‑boarding procedures for practitioners who have resigned or retired, ensuring appropriate NMHC system updating.
• Monitor accuracy of required faculty appointments and collaborate with academic and hospital leaders to facilitate advancement of, or inactivation of, medical staff membership/privileges. Generate monthly report of all medical staff status changes.
• Represent Medical Staff Administration at assigned meetings and provide support to various committees and forums—including general medical staff meetings, standing medical staff committees, and special events. Prepare electronic presentations and manage and support Medical Staff Officers’ specific roles as applicable.
• Generate suspension notices as required; document confidential quality and peer review report card items, patient complaints related to practitioners, and other confidential actions of medical staff.
• Generate reports and documents of a confidential nature, including expirable items, according to local policy and Medical Staff Office processes.
• Participate in all accreditation and regulatory surveys.
• Collaborate with Administration for physician lounge activities, resource allocation, and physician engagement initiatives.
• Generate physician on‑call schedules with payments as applicable.

Required:

• Bachelor’s degree or, in lieu of a bachelor’s degree, a minimum of 3 years of consecutive experience in medical staff services, credentials verification, healthcare administration, or payor/managed care enrollment.
• Strong knowledge of Microsoft Office products.
• Excellent interpersonal, customer service, and communication skills (oral and written).

Preferred:

• Certified Provider Credentialing Specialist or Certified Professional Medical Staff Management.

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation, or any other protected status.

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case‑by‑case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well‑being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign‑on bonus. Exception:
New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.