Logistics Coordinator - PL Broker

Overview

Job Role: Logistics Coordinator – 3PL Broker

Classification: Regular, Full-Time | Salary, Exempt from Overtime

Department: 400 - Operations

Yard: HQ – Pendleton, IN or Remote

Schedule: Management teams are expected to be on-call 24/7 to ensure smooth operations.

Supervisor: Vice President of Logistics

Direct Report: None (s)

Company Overview: Nutrition 101 LLC – headquartered in Pendleton, IN - is a leader in eco-friendly waste handling and innovative food lifecycle management solutions. We help food processors, manufacturers, and retailers maximize value by turning food byproducts into sustainable resources, from upcycled livestock feed to comprehensive waste management services. For more information about 101, check us out online .us.

Position Overview: The Logistics Coordinator – 3rd Party Broker serves as a critical operational link between the Company, our customers, and third-party logistics partners. This role is responsible for proactively managing third-party carriers, loads, and equipment to ensure safe, efficient, and cost-effective transportation operations.

The Logistics Coordinator plays a hands-on role in planning, organizing, and coordinating day-to-day carrier activities across multiple geographic regions. This position requires strong communication, problem-solving, and relationship management skills, as well as the ability to manage a fast-paced logistics environment with a focus on Safety, Service, Productivity, and Cost Management. This role is well-suited for a self-motivated logistics professional who thrives in a dynamic environment and is comfortable making real-time operational decisions to support customer needs and business objectives.

• Partner with internal teams, customers, and third-party carriers to ensure timely, safe, and cost-effective transportation services.
• Continuously build, maintain, and manage a nationwide third-party carrier network.
• Direct daily assignment of loads to third-party carriers based on available capacity, customer demand, and service requirements.
• Maintain real-time situational awareness of the logistics landscape to proactively address operational challenges.
• Serve as a primary point of contact for third-party carriers and customers, ensuring clear and timely communication.
• Represent the Company in dealings with new and existing customers and establish accurate billing rates in internal systems.
• Make critical decisions regarding efficient and effective operations, including determining appropriate responses to urgent and emerging situations.
• Ensure compliance with Company performance standards, safety requirements, and applicable policies and procedures.
• Uphold and maintain the highest standards of the Company’s vision, mission, and core values.
• Lead by example in adherence to all Company policies, processes, and procedures in accordance with the Employee Manual and Safety Manual.
• Provide effective problem-solving and conflict resolution support among carriers, drivers, customers, and internal leadership.
• Support continuous improvement initiatives related to logistics efficiency, carrier performance, and cost management.
• Attend all required Company meetings and training sessions. Participate in the training of others as necessary.
• Provide exceptional customer service through proactive communication and issue resolution.
• Be available as needed to support logistics operations, including after-hours or urgent operational needs.

• Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field preferred. Equivalent experience will be considered.
• 3+ years of experience in logistics, transportation coordination, brokerage, or supply chain operations preferred.
• Experience managing third-party carriers and freight brokerage operations strongly preferred.
• Strong understanding of transportation operations, load planning, and carrier management.
• Proven ability to prioritize and manage multiple shipments and operational demands simultaneously.
• Exceptional communication, negotiation, and customer service skills.
• Strong problem-solving skills with the ability to make time-sensitive operational decisions.
• High level…