Residential Security Driver​/Agent

Job Title:

RST Driver/Agent – Experience Required

Palo Alto, CA

full time, with full benefits

$45/hour, shifts have built in daily overtime

non-exempt

Reporting into the Residential Security Agent Team Lead, the Driver/Agent will provide safe and secure transportation as directed and will function as a member of the Residential Security Team. This detail operates in a dynamic, multi-faceted, and fast paced environment.

• Responsible for the safe and efficient transport of Principal/passengers.
• Communicate location and route to the security command post.
• Operate a passenger vehicle in a safe and lawful manner, while observing all traffic regulations and maintain awareness that the routes traveled are through heavily congested residential areas.
• Learn Principal’s preferred routes and follow them with the Principals when safe and appropriate.
• Manage logistics for pick-ups and drop-offs as directed.
• Report all potential service and maintenance problems of the vehicle to the security command post in a timely manner.
• Ensure the inside and outside of the vehicle are properly maintained and cleaned when time permits.
• Raise concerns, issues, and problems to the Team Lead concisely and in a timely manner.
• Perform patrol functions at selected residential and commercial properties.
• Responsible for assigned daily duties.
• Monitor CCTV systems for properties assigned to the command post.
• Occasionally provide security functions with a customer service approach, being mindful of maintaining professionalism and aligned with company policies and procedures.
• Maintain client confidentiality and situational awareness.
• Perform other duties as assigned by Keelson Strategic and client leadership team.

• Capable of regular, non-technical vehicle maintenance (replace wiper fluids, maintain proper inflation of tires, etc.).
• Must be a reliable team member and maintain a positive attitude.
• Flexible understanding the need to work overtime with or without advanced notice.
• Ability to communicate in situations over radios, phone, email, text and in-person. Must be personable, successfully interact with clients, superiors, peers, vendors and neighbors.
• Required to handle sensitive and confidential information.
• Ability to drive in all weather conditions.
• Must possess a good understanding of the latest technology in security camera systems, use of smartphones, push to talk radios, GPS devices, communications, and collaboration apps (Google Drive, Word, Excel & Power Point).
• Ability to remain professional and courteous at all times.
• Capable of deciphering GPS traffic notifications and able to plan the safest routes to take.
• Ability to operate without the need for constant guidance from others.
• Maintain rational behavior and stay calm under stressful driving conditions and refrain from using inappropriate language.
• Capable of following instructions and requests without complaint, not commenting, engaging in or joining any conversations of the Principal/passengers without permission.
• Use of alcohol or medications that impair your driving ability are strictly prohibited.
• Must keep a professional appearance and have good personal hygiene.

• 2+ years of residential security experience
• 2-4+ years of combined experience in relevant security, military, and/or law enforcement positions
• Physically fit to facilitate emergency responses

• Valid Driver’s License with clean driving record
• American Red Cross First Aid/CPR/AED for Adult, Child & Infant certification
• California BSIS Guard Card
• California BSIS Exposed Firearm Permit or CA CCW
• Successfully pass a certified EMT course
• Passport(if required)

* All certifications must be current. Employees are responsible for keeping all certifications/licenses active

• Ability to patrol the property and access areas quickly
• Physically able to capture and detain individuals if necessary
• Prolonged periods sitting in a car or at a desk and monitoring surveillance equipment (at times 5+ hours).
• Prolonged periods of standing on your feet without a break 4-5+ hours
• Must be able to lift 50 pounds at a time
• Must be able…