Kohler Design And Sales Consultant

Overview

Kohler Store, 855 El Camino Real, Palo Alto, California, United States of America

Job Description

Posted Monday, February 2, 2026 at 6:00 AM | Expires Tuesday, March 17, 2026 at 4:59 AM

Kohler Store is one of those trade names and is looking for a Design and Sales Consultant at their Palo Alto, CA location.

Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Hajoca operates in a decentralized environment where each location, called a Profit Center (PC), is run as its own small business.

A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. PCs conduct business under unique trade names and offer a customized business approach to honor what’s special about each local marketplace.

You will:

• Provide expert product selection assistance and design services to showroom customers in the showroom and at the customer’s location.
• Ensure the highest levels of customer satisfaction to meet or exceed sales and gross profit goals and to increase profit sharing.
• Provide hospitality and warmly welcome each customer.
• Sell and provide in-store and/or in-home design consultations for kitchen and bathrooms.
• Articulate your showroom value proposition to engage customers and demonstrate the value you provide.
• Determine customer needs, direct them to the best products, identify potential hurdles, and keep the sale moving forward.
• Build and maintain long-term customer relationships, creating referrals and repeat business.
• Develop and maintain knowledge of product lines and features.
• Leverage Hajoca technology to guide product selections, review product specifications, pricing, and availability.
• Use sales reports and forecasting tools to meet or exceed targets.
• Follow up on leads and generate new business.
• Enter sales orders and bids, expedite purchases, and stay engaged with customers from start to finish of projects.
• Process showroom sale returns and refund paperwork in accordance with Company policy.
• Keep showroom clean, neat, current, stocked, and safely displayed.
• Join industry associations and attend events to stay informed about design trends and build business relationships.
• Complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned by the supervisor and management.

About You:

• 2+ years of experience in plumbing design and sales.
• Knowledge of products sold in the showroom preferred.
• Possess a proper and valid driver’s license.
• Experience working with luxury, high-end products and customers.

Ideal Candidate Will Also:

• Be knowledgeable of kitchen and bath design trends.
• Have experience with architectural blueprints and a strong sense of aesthetics.
• Effectively use Microsoft Office software (Outlook, Word) to communicate via email, maintain customer contact files and appointment calendars, and create/analyze reports.
• Demonstrate outstanding customer service and verbal/telephone communications skills.
• Demonstrate deep product knowledge related to kitchen/bath trends to upsell or cross-sell.
• Be able to overcome objections by understanding customer needs, providing targeted solutions, and closing the sale.
• Be able to build influential relationships and trust with key vendor partners.
• Be able to build positive working relationships and inspire teamwork with co-workers.
• Be able to plan, organize, and multi-task.
• Be able to learn and operate computer-related systems used to process orders.
• Read, write, speak, and understand English.
• Be able to perform basic math including addition, subtraction, multiplication, and division.

The benefits of working with us: Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a…