Cashier, Part Time Flex, Palo Alto

Pay found in job post

Base pay range: $18.20/hr - $19.20/hr

About the Team:
Our mission is to enhance the quality of our customers’ lives  put the customer at the center of everything we do. Our corporate values are People First, customers, quality, shareholders, integrity, and corporate responsibility.

• Consistently keep the store energy lively & upbeat for customers & your teammates
• Engage multiple clients at the cash wrap & create a positive, lasting impression by offering personalized service
• Accurately & efficiently perform register/POS transactions, sales, returns, exchanges, etc.
• Ensure accurate ringing & pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
• Manage all aspects of a customer’s expectations, clearly communicating product information, care, maintenance, time frames & delivery
• Affirm the client’s purchase & offer additional merchandise suggestions to complement & complete initial selections
• Ensure client is aware of all promotions that may impact sales
• Share information & testimonials about product, in-store events & workshops that will enhance the customer experience
• Maintain visual standards & supplies of the cash wrap area
• Maximize all resources to get the customer what they want & resolve any issues
• Perform other duties as assigned by management – comply with all Company policies and procedures
• Foster an environment where all associates are treated fairly & with dignity & respect, in accordance with our People-First Philosophy

• Love to close a sale & can articulate a proven ability to exceed goals
• Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box
• Passionate about creating lasting relationships with customers by capturing contacts, reconnecting & promoting all Williams-Sonoma offerings
• Know what questions to ask your customers to understand their personal style & needs
• Succeed in a team environment, while able to work independently & manage your own tasks
• High school diploma or equivalent preferred
• 1-2 years of experience in a customer service role
• Proven ability to prioritize and handle multiple tasks simultaneously
• Ability to be mobile on the sales floor for extended periods
• Ability to operate POS system
• Ability to lift and mobilize medium to large items, up to 75 lbs., with appropriate equipment and safety techniques
• Full-time associates are expected to have open availability;
  Part-Time Flex associates must be available for two weekend shifts and two weekdays, with additional hours as needed

• Ability to be mobile on the sales floor for extended periods
• Ability to operate POS system
• Ability to lift and mobilize medium to large items, up to 75 pounds, using appropriate equipment and safety techniques

We believe that a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create a global company culture where we value authentic selves, and advancement is based on quality of work and contributions.

This role offers a competitive compensation package including pay and benefits. The anticipated pay range is $18.20-$19.20 per hour. Benefits may include:

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program supporting physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

WSI will not commence an immigration case or sponsor an individual for this position at this time. This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer. We will consider qualified applicants with criminal histories in a manner consistent with applicable laws and ordinances.

Location notes:
San Francisco locations eligible;
California stores context provided as part of the job posting.