Store Monogrammer, Part Time Flex, Palo Alto - Pottery Barn Kids

Overview

POSITION: MONOGRAMMER

REPORTS TO: GENERAL MANAGER

TYPE: NON-EXEMPT

BRAND: POTTERY BARN KIDS

PRIMARY FUNCTION: Provide guests with personalized Pottery Barn Kids merchandise utilizing monogram machine and tools.

• Monogrammer will select items for personalization and match guest orders.
• Monogrammer must have high attention to detail and ensure that needle and threading matches guest specifications.
• Monogrammer must assess embroidered items for any frayed threading and assure quality before items are picked up by guest.
• Monogrammer must be comfortable performing routine maintenance and upkeep on embroidery machine.

• 1-2 years retail sales experience (specialty retail preferred, but not required)
• 1-2 years customer service experience
• Proven ability to prioritize and handle multiple tasks simultaneously

• Ability to operate embroidery machine and adhere to safety practices and policies
• Ability to be mobile on the sales floor for extended periods of time
• Ability to operate POS system
• Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques

• High school diploma (or equivalent) preferred

Accommodation and EEO

WSI has an accommodation process in place and provides reasonable accommodations upon request for applicants with disabilities in accordance with applicable legislation.