Asst Store Mgr - Visual Palo Alto - Pottery Barn Kids
Listed on 2026-01-30
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Retail
Retail Associate/ Customer Service, Retail & Store Manager, Customer Service Rep
Overview of the Assistant Manager of Visual role
You will support management team in achieving goals by providing World-Class service. You will serve as a role model for building relationships with customers. You will maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store. You will implement visual changes and maintain store standards.
Responsibilities- Manage all visual aspects of the business including visual, display, merchandising and floorset execution
- Own the business by identifying opportunities, developing and executing strategies and protect Company assets
- Provide exceptional customer service in the store to achieve world-class service standards
- Reinforce customer service principles by coaching staff on their successes and challenges
- Attract, retain and develop top visual and display talent
- Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy
- Excellent communication, organization and leadership skills
- Superior critical thinking skills to creatively identify challenges and develop action plans in a timely manner
- Great time management skills and ability to execute multiple tasks and appropriately manage competing priorities
- 2-3 years of previous visual display and merchandising experience or management
- Must be able to be mobile on the sales floor for extended periods of time
- Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
- Full time associates are expected to have open availability to meet the needs of the business.
- Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day;
an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).
This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $22.00-$27.00 per hour.
Depending on your position and your location, here are a few highlights of what you might be eligible for:
- A generous discount on all Williams-Sonoma, Inc. brands
- A 401(k) plan and other investment opportunities
- A wellness program that supports your physical, financial and emotional health
- Paid vacations and holidays (full-time)
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
- Online learning opportunities through brand specific resources and WSI University
- Cross-brand and cross-functional career opportunities
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration)
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
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