Sales Associate, Holiday Seasonal, Palo Alto

Overview

Sales Associate, Holiday Seasonal, Palo Alto - Pottery Barn

Join to apply for the Sales Associate, Holiday Seasonal, Palo Alto - Pottery Barn role at Pottery Barn.

As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.

As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.

• Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards
• Achieve established sales and contest goals; maintain knowledge of current sales and promotions
• Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Utilize effective selling techniques to build multiple sales and increase productivity
• Demonstrate comprehensive product knowledge, including features and benefits
• Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges
• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting
• Uphold store maintenance and cleanliness standards; straighten, clean and help maintain stockroom as needed
• Process, ticket, and restock merchandise as needed
• Perform other duties as assigned by management
• Comply with all Company policies and procedures

• We’re a successful, fast-growing company with an entrepreneurial vibe
• A technologically and data-driven business
• Competitive salaries and comprehensive health benefits
• We’re at the forefront of tech and retail, redefining technology for the next generation
• We’re passionate about our internal and external clients and live/breathe the client experience
• We get to be creative daily
• A smart, experienced leadership team that wants to do it right and is open to new ideas
• We believe in autonomy and reward taking initiative
• We have fun!

• Love to sell, can articulate a proven ability to exceed selling goals and close a sale
• Succeed in a team environment, while able to work independently and manage your own time
• Thrive in an entrepreneurial environment and constantly look for ways to think outside-the-box
• Know what questions to ask customers to understand their personal cooking style and needs
• Enjoy discovering the customer’s style, lifestyle and story to connect them to the right products
• Much is best when provided with clearly defined daily sales goals and metrics
• High school diploma or equivalent preferred
• 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)
• Proven ability to prioritize and handle multiple tasks simultaneously
• Ability to be mobile on the sales floor for extended periods, operate POS system and lift/move medium to large items (up to 75 lbs.) with safety techniques
• Full-time associates are expected to have open availability;
  Part-Time Flex associates must be available to work a minimum of two weekend shifts and two weekdays; greater availability may be required to meet business needs

• Ability to be mobile on the sales floor for extended periods
• Ability to operate POS system
• Ability to lift and mobilize medium to large items, up to 75 pounds, with appropriate equipment and safety techniques

This role offers a competitive compensation package including pay and benefits. Pay range: $18.20-$19.20 per hour, depending on factors such as education, work experience, and location. Highlights may include:

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program supporting physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits including dental and vision insurance (full-time)

Williams-Sonoma, Inc. is an equal opportunity employer. We are a multi-brand, multi-channel, global retailer known for high-quality kitchen and home products, with brands including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and Green Row.

• Seniority level:
  Associate
• Employment type:
  
  Full-time
• Job function:
  Sales and Business Development
• Industries:
  Retail