Quality Control Supervisor

Overview

Are you a Quality Control Supervisor looking to join one of the top companies in the Communications Equipment Manufacturing industry? Are you looking to further your career and grow?
Do you have experience managing a team?

If you answered yes to those questions, then apply today! Acara Solutions is seeking highly qualified candidates to work onsite with our client in Palo Alto, CA
. Interested?

Here's what you'd do:

• The Quality Control Supervisor is responsible for leading daily quality inspection operations and supervising Quality Inspectors to ensure product conformance to engineering, customer, and regulatory requirements.
• This role manages inspection execution, equipment calibration, and inspection-related supplier quality activities, while serving as a technical and operational resource to Manufacturing, Engineering, and Supply Chain.
• The position acts as a working supervisor, providing inspection coverage as needed and supporting the QA Manager in maintaining effective quality systems and compliance.
• This role is well-suited for quality professionals who enjoy leading from the floor, developing people, and building inspection discipline in a fast-moving, high-mix manufacturing environment.
• Quality Inspection Operations & Team Leadership
  • Set the standard for inspection excellence by establishing clear expectations, reinforcing accountability, and modeling strong technical judgment and follow-through.
  • Supervise, schedule, and prioritize work for Quality Inspectors in alignment with daily production priorities and standup cadence to support production flow and on-time delivery goals.
  • Ensure inspection coverage for incoming, in-process, final, and receiving inspection activities.
  • Provide technical guidance, training, and on-the-job coaching to Quality Inspectors to improve inspection accuracy, consistency, and efficiency.
  • Review inspection records for completeness, accuracy, and compliance with procedures.
  • Step in as inspection backup as needed, performing complex inspections to prevent shipment delays.
  • Address inspection-related issues, escalations, and errors, including coordination of containment and corrective actions.
• Inspection Execution (Working Supervisor)
  • Perform simple to complex mechanical and visual inspections in accordance with engineering drawings, specifications, and procedures.
  • Utilize standard and advanced inspection tools and equipment, including CMM (Zeiss), Keyence systems, height gages, calipers, and thread gages.
  • Support incoming inspection backlog targets (e.g., maintaining lot averages within defined goals).
  • Ensure final inspection activities meet the client and ISO requirements with no missed shipments due to inspection availability.
  • Monitor and communicate inspection-related performance metrics (e.g., backlog, cycle time, MRB aging) to support on-time delivery objectives.
• Supplier Quality & Nonconformance Management
  • Perform supplier quality activities related to inspection-driven issues, including:
    • Managing MRB activities.
    • Issuing and tracking SDRs (Supplier Deviation Requests).
    • Supporting First Article (FA) inspection and validation.
  • Execute and track MRB transactions within the ERP system (JDE) to ensure timely identification, segregation, documentation, and disposition of nonconforming material.
  • Interface with Supply Chain and suppliers to resolve inspection-related nonconformances.
  • Forecast and communicate next steps for supplier-related quality issues based on inspection findings.
  • Support the resolution of customer complaints resulting from inspection-related errors attributable to the client.
• Quality System Support & Compliance
  • Maintain required safety and quality certifications (e.g., QP1) and ensure inspectors maintain appropriate training.
  • Maintain and expand knowledge of internal quality systems and applicable external standards.
  • Participate in safety, quality awareness, and continuous improvement activities.
  • Contribute to SBMC and other cross-functional improvement forums as assigned.
  • Support IT and data/system-related activities as they impact inspection operations.
  • Serve as the acting QA point-of-contact when the QA Manager is unavailable, within the defined…