Director of Operations

Director of Operations

Established in 2014, the Nasdaq Entrepreneurial Center is dedicated to improving access and knowledge in entrepreneurship to advance economic progress for all. The Center delivers world‑class education, global networks, and cutting‑edge research—fueled by the largest real‑time intelligence on entrepreneurship worldwide. We have empowered over 130,000 global entrepreneurs by providing free resources, expert guidance, top‑tier talent, and mentorship, including many impact‑driven founders who have collectively raised hundreds of millions in external capital.

The Director of Operations is a senior leadership role responsible for ensuring operational excellence across finance, people operations, administrative systems, and organizational infrastructure. Reporting directly to the CEO, this role partners closely with leadership, programs, business development, and strategic communication teams to strengthen financial oversight, streamline internal processes, and ensure compliance with nonprofit governance and reporting requirements. This role is accountable for the day‑to‑day operational performance of the organization, ensuring that strategy, resources, and execution remain tightly aligned across teams.

This position offers a pathway to deepen leadership responsibility and organization‑wide influence as the Center scales its global mission.

• Financial Operations & Compliance
  : 35%
• Organizational Systems & Processes
  : 25%
• People & Team Coordination
  : 20%
• Board & Governance Support
  : 10%
• Strategic Initiatives & Special Projects
  : 10%

• Financial Management & Compliance
  • Oversee day‑to‑day financial operations in partnership with external accounting and audit teams.
  • Lead preparation for the annual independent audit and Form 990 filing, ensuring accuracy, compliance, and timely submission.
  • Manage the organizational budgeting process— from development through ongoing review and variance analysis.
  • Support grant reporting and funder documentation, ensuring alignment between financial data and programmatic outcomes.
• Organizational Systems & Efficiency
  • Assess, improve, and maintain internal workflows and SOPs across departments.
  • Manage and update organizational calendars, dashboards, and shared documentation to ensure consistent communication and accountability.
  • Oversee software and system utilization (Teams, Hub Spot, Slack, etc.) for operational coordination.
• Staff Engagement & Communications
  • Plan and facilitate staff meetings, team offsites, and internal communications that align teams on strategic priorities.
  • Serve as a key liaison for internal coordination, ensuring clarity on goals, timelines, and responsibilities across teams.
  • Maintain a strong pulse on people operations, internal communication, and organizational health, proactively identifying gaps and improvement areas.
  • Support staff culture initiatives that promote transparency, recognition, and collaboration.
  • Partner with external manager training and organizational development partners.
• Board & Leadership Support
  • Partner with the CEO to prepare board packets, presentations, and compliance reports.
  • Support audit and finance committee coordination, ensuring documentation and meeting materials are delivered on schedule.
  • Track organizational performance metrics for CEO and board review.
  • Ensure audit, finance committee, and board materials are delivered on schedule with clear ownership and follow‑through.
• Strategic Initiatives & Organizational Readiness
  • Serve as the operational integrator across departments, ensuring priorities, capacity, and execution remain aligned as the organization scales.
  • Support organizational planning and special projects that require cross‑team collaboration.
  • Lead or co‑lead selected strategic initiatives to streamline operations and strengthen enterprise readiness.
  • Build institutional knowledge and scalable operational frameworks to support organizational growth and readiness.

• 5+ years of experience in operations, finance, or organizational management supporting small to mid‑size teams.
• Strong understanding of nonprofit fiscal compliance including Form…