Evening Operations Manager

Thank you for your interest in Stanford University. While we have instituted a hiring pause for non-critical staff positions, we are actively recruiting for the positions currently listed on our careers page.

Stanford Libraries is looking for an experienced staff supervisor and a creative, energetic, flexible, engaged, and organized individual for the Library Services Operations Manager (Evenings) role at the Cecil H. Green Library, Stanford’s largest library. The Libraries values are rooted in a commitment of mutual respect and the idea that every member of the staff has something to contribute, and that learning is constant.

We seek a team member who is ready to share their skills and perspectives and collaborate with colleagues across the organization.

Stanford Libraries is a network of over 15 libraries with over 400 employees. We are committed to fueling the teaching, learning, and research across Stanford by acquiring, stewarding, and making available a robust collection, currently in excess of 12 million items. Everyone in the organization plays a vital role in fulfilling that objective. Our dedication to discoverability and information management also has us engaged in dynamic global partnerships.

We are constantly building and strengthening our organization, and we recognize that striving for excellence is a marathon and not a sprint. We are constantly trying to strike the right pace, and admit there are times when we find ourselves at a fast jog. While we hope to always find candidates who fit within our organization, what we truly seek is someone who will add to our culture, our profession, and the greater academic arena.

We are invested in the success of our teams and the individuals who represent Stanford Libraries.

The Access Services Department’s work centers around library customer service experience and inventory management. The teams within Access Services include:
Circulation & Course Reserves, Library Privileges & Visitor Experience, Stacks & Collection Maintenance, Resource Sharing & Digital Delivery, and Media & Microtext Center operations. With an eye on overall system-wide impacts, our department teams lead by example and stay closely coordinated with the branch libraries.

The Evening Operations Manager oversees frontline customer services at Green Library during evening hours, Sunday to Thursday.

Reporting to the Evening Reference Librarian, the Evening Operations Manager oversees the daily operations of the library’s service desks and supports key customer‑facing functions, including course reserves, interlibrary loan, visitor access, and reference assistance, plus back-office routines that support library operations.

The manager supervises a team of four full‑time library specialists who deliver high‑quality patron services (in-person, phone, email) and carry out tasks such as course reserves processing and media/periodicals management. The team handles core circulation activities—check‑in and checkout, holds processing, and general patron support—and leads inventory and collection maintenance projects during summer operations.

This role ensures the timely and accurate processing of materials for academic courses; develops and maintains documentation and workflows; and trains staff in all aspects of course reserves. The manager also networks with colleagues at other library branches who perform similar work, but especially regarding course reserves in order to promote consistent practices across the system. For periodicals management, the manager coordinates the workflow for proper processing, shelving newly received items and preparing items to be sent to the commercial bindery, ensuring appropriate selection, processing accuracy, and on‑time delivery.

The position also provides administrative and operational support for the department and serves as a backup Time Leave Administrator for timecard review and approval and managing staff scheduling across service points.

We seek an Evening Operations Manager who is an excellent communicator who leads by example. As a supervisor, the…