Director of Facility Field Services; Engineering & Maintenance

Overview

1.0 FTE Full time Day - 08 Hour R2652893 Onsite  Facility Field Svcs Other PALO ALTO, 900 Welch Rd, California

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Day - 08 Hour (United States of America)

The Director of Facility Field Services (Engineering & Maintenance) leads engineering and maintenance operations across 40 facilities—including hospitals, clinics, and research labs—totaling approximately six million square feet. The director oversees a team of more than 100 tradespeople, planners, schedulers, and facility warehouse staff, ensuring uninterrupted performance of critical building systems and equipment to support patient care and research. Responsibilities include managing vendor contracts, driving a proactive, data-driven maintenance program, and delivering field data to inform asset lifecycle and replacement planning.

The director partners with capital project teams on future construction and expansion, ensures regulatory compliance, and champions a strong culture of safety and quality.
This is a Stanford Health Care job.

A Brief Overview

The Director of Engineering & Maintenance (E&M) is responsible for directing, managing, planning, and developing the strategic direction of the Engineering & Maintenance department, with focus on providing excellent patient experience through service to the care providers, maintenance of facilities, construction, and activation of hospitals, ambulatory clinics and facilities. These responsibilities include planning, developing, directing, coordinating and evaluating the activities of the E&M department including collaboration and partnership with other Stanford Medicine departments.

Manage personnel, per the policies, procedures, goals, mission, and vision of Stanford Medicine, and regulatory requirements of bodies such as The Joint Commission. Represents E&M efforts, opportunities, process improvements, and resource requirements to senior leadership.

Locations

Stanford Health Care

What You Will Do

• Manage the collaboration with Construction, Facility Planning and other functions on activities related to the construction and activation of Hospitals/Ambulatory Clinics and Facilities to include but not be limited to standards development, design/submittal review, construction inspection, activation and E&M support as applicable.
• Act as primary Command Center representative in managing an event with the E&M Chief(s); with Stanford Medicine entities; the University; and with other departments as applicable. Ensures department is trained in response; assures all the applicable policies/procedures, documentation, maps in place for appropriate response.
• Develop and implements policies and procedures that guide and support the provision of services; ensure that policies and procedures are compatible with the function and goals of Stanford Medicine and which meet the external regulatory and statutory requirements.
• Direct the planning and transition to a sophisticated level of maintenance from preventive to predictive, which will also entail planning and participating in the requirements development of for the right technology; planning will also include development of how the staff members respond, troubleshoot, organize their work and their response.
• Develop, direct and maintain standards for quality and continuous improvement programs and initiatives, including those related to customer interface, operations, emergency response, finance and compliance with standards set by The Joint Commission and other regulatory guidelines.
• For strategic direction, management and improvement, create the metrics to monitor trends and patterns in the areas of (but not limited to) customer satisfaction; staff productivity; work volume; and regulatory compliance. Participates in compilation of benchmark data for Decision Support. Uses benchmark data for staffing, operations and finance direction and decisions. Use of metrics to optimize workload division between staff and vendors.
• Direct financial activities of the department to include…