General Manager

General Manager - Geotechnical/Environmental Drilling

San Francisco, CA, USA
• Sacramento, CA, USA
• San Francisco Bay Area, CA, USA
• Pitcher Services, LLC, 218 Demeter Street, East Palo Alto, California, United States of America

Posted Friday, October 17, 2025 at 7:00 AM

Job Title:
General Manager - Geotechnical/Environmental Drilling

Job Summary:

The General Manager (GM) for Pitcher Services will lead the development and execution of a high-quality site investigation business unit, mainly serving the Bay Area with projects throughout California. In addition to overseeing daily operations, the GM will provide strategic direction, ensure operational and financial goals are met, maintain compliance with union signatory agreements, and develop the business infrastructure necessary for continued growth.

The GM will lead and mentor field and office staff through hands-on leadership that upholds Pitcher’s recognized standards of honesty, integrity, client care, safety, and excellence.

Supervisory Responsibilities:

• Oversee recruiting, hiring, training, and retaining staff within the business unit.
• Direct and oversee the workflow of the business unit.
• Provide constructive and timely performance evaluations.
• Handle discipline and termination of employees in accordance with company policy.

Duties/Responsibilities:

• Manage the day-to-day operations at Pitcher Services, both on site and in the office
• Provide technical thought leadership that will guide the development and execution of business execution and growth strategy.
• Mentor, coach and develop Pitcher personnel, both in the field and in the office
• Together with the Project Manager, ensure cost estimates and proposals are reviewed thoroughly.
• Together with the Accounting team and the Project Manager, ensure accurate activity forecasts are updated monthly.
• Together with the Operations Team, help oversee and manage yard and equipment.
• Together with the Operations Team, ensure the highest level of safety culture is embedded in everyone’s actions.
• Prepare and meet revenue/profit expectations in accordance with budget goals.
• Ensure Pitcher has the right amount and quality of resources (people/equipment) to meet its goals.
• Maintain current union signatory agreements and foster positive relationships with labor representatives.
• Monitor financial performance, including budgets, forecasts, and job cost reports, ensuring profitability and cost control goals are achieved.
• Oversee cost coding accuracy and job accounting practices to ensure proper tracking of labor, equipment, and materials against budgets.

Required Skills/Abilities:

• Inquisitive mindset with the intellectual horsepower to analyze and solve difficult problems.
• Strong and fluent communicator, able to synthesize complex technical information into understandable content. Excellent verbal and written communication skills.
• Comfortable with a degree of ambiguity as the business grows into a new area.
• Ability to build trust through straightforward, honest, and authentic leadership. Strong supervisory and leadership skills.
• High emotional intelligence: a belief in the power of the team and the skills to nurture collaboration to facilitate the success of others.
• A calm and consistent approach in difficult moments or situations.
• An ability to give and receive feedback in an honest, constructive way.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Knowledge in geotechnical and environmental site investigation, including mud rotary, hollow-stem auger, cone penetration testing and direct-push methods.
• Ability to procure a C57 contractor's license in the State of California within 90 days of hire date.
• Work will require frequent visits to project sites and will include exposure to ongoing drilling activities and various weather conditions. The noise level in the work environment may range from moderate…