Technical Program Manager

A Brief Overview

The IT Program Manager is responsible for managing the software development and delivery of patient-facing products and features for Stanford Hospital & Clinics. The position combines project management responsibilities with in-depth, hands-on technical expertise. The Project Manager is responsible for working with a project team that may include developers, researchers, designers, as well as operational and clinical representatives such as physicians and clinic staff.

The role entails managing multiple projects concurrently, building cross-functional plans, budgeting, coordinating resources, managing issues, as well as ensuring timely delivery through the full software development life cycle, including launch and post-launch activities.

Stanford Health Care

• Facilitates Sprint Planning, Release Planning, Daily Stand-Ups, Product Demos and Sprint Retrospectives – full Software Development Life Cycle.
• Manage and effectively deliver features committed to for the Release
• Supports team in developing, maintaining and grooming Product Backlog
• Removes impediments/blockers in order to keep teams productive
• Identifies and manages dependencies with other internal or external teams
• Work with the Scrum team and with non-agile Stanford teams to align deliverables
• Provides metrics and status to senior management
• Support/Collaborate with team members to implement Agile/Scrum best practices
• Diligently prepare and collate project progress/status, issues & risks
• Meticulously track action items and drive them to closure
• Development capacity planning and helping in release scheduling
• Work closely with the Technical Development team to identify and communicate critical paths
• Participate in reviewing QA and leading UAT plans
• Actively manage project risks and issues
• Manage multiple work streams
• Provide excellent customer service and stellar representation of the web team
• Look for opportunities to improve processes

• Bachelor s Degree from an accredited college or university

• Minimum of three (3) years of experience with SCRUM / Agile methodologies and 5 +years of experience in the software/system development industry.

• Results-oriented approach to projects to achieve core goals
• Strong knowledge of SCRUM / Agile project management techniques and procedures
• Experience in Jira, Confluence, MS Project, Excel, Visio and other Project Management related software tools
• Excellent customer and team management skills
• Expertise with A/B testing, multi-variate testing and related tools
• Ability to be efficient and productive under pressure
• Very organized, able to manage multiple projects concurrently
• Demonstrated written and verbal communication skills
• Ability to effectively communicate with all levels of the organization
• Ability to demonstrate analytical and problem solving skills
• Ability to work on multiple overlapping projects
• Ability to work independently with minimal supervision
• PMP and/or Agile, Scrum Practitioner certification a plus
• Experience with responsive design and native applications on mobile platform a plus

• None

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me:
  Anticipate my needs and status to deliver effective care
• Show Me the Way:
  Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me:
  Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care…