Robotic Process Automation Business Analyst

Overview

Robotic Process Automation Business Analyst
Opportunity at Stanford Federal Credit Union!

We're on a mission to improve financial lives! If you're a high-energy, compassionate, and collaborative individual with a desire to make a difference, we encourage you to consider joining our SFCU team. Members really do come first at Stanford FCU because we're non-profit and owned by our members. Our members work for Stanford University or some of the most innovative companies in Silicon Valley—and we provide them with the most generous financial benefits in our industry.

Stanford FCU is a $4.5 billion company with a global reach of over 95,000 members in 90 countries and growing. Come grow with us and see what it's like to work for a Bay Area Top Workplace. As our CEO says, "we work hard, and we play hard", and we need your help to improve even more financial lives!

Join a mission-driven organization building the future of digital operations.

Stanford Federal Credit Union (SFCU) is looking for a highly motivated Robotic Process Automation (RPA) Business Analyst to take ownership of our automation program and keep our bots running smoothly for the members we proudly serve. In this role, you will support a mature portfolio of automations, help identify new opportunities, and ensure that our digital operations remain accurate, efficient, and reliable.

If you are proactive, technically curious, and excited to own a function end-to-end, this role is for you.

* This position is hybrid onsite in Palo Alto, CA*

• 2-5 years of experience in business analysis, process improvement, or RPA/automation programs.
• Familiarity with an RPA platform such as UiPath, Automation Anywhere, or Blue Prism.
• Strong analytical skills and the ability to troubleshoot complex issues.
• Excellent communication skills—able to explain technical topics to non-technical audiences.
• Highly dependable, self-motivated, and comfortable working independently.
• Experience mapping processes (Visio, Lucidchart) and writing clear documentation.
• Knowledge of AI/ML concepts is a plus.

• Monitor, schedule, and support automations to ensure reliable day-to-day performance.
• Diagnose and triage bot failures, review logs, and coordinate fixes with developers and IT.
• Communicate with business partners when issues arise and drive incident resolution.

• Partner with business units to understand workflows and identify automation opportunities.
• Conduct process assessments, document requirements, and support ROI analysis.
• Map detailed workflows and draft process documentation.

• Serve as the liaison between business stakeholders and the RPA development team.
• Translate requirements into clear technical specifications and participate in UAT.
• Support deployments and ensure solutions meet expectations.

• Build and execute test plans for new automations and enhancements.
• Make minor workflow updates or configurations within the RPA platform (e.g., UiPath).

• Track automation metrics, trends, and opportunities for improvement.
• Prepare routine reports for leadership on performance and value delivered.

If you're excited to own and shape the future of automation at SFCU, we'd love to meet you.
Apply today and help us build smarter, more efficient member experiences.

• 100% paid employee medical, dental, vision, life/AD&D and short-term disability insurance for the employee; 50% paid for dependents
• Quarterly incentives up to 10% of your salary (based on position)
• Employer 401(k) matching up to 5% plus additional annual discretionary contributions
• Education reimbursement up to $5,200/year
• Employee recognition program with cash incentives
• Commuter Toll reimbursement $100-$200/month (based on position)
• Wellness Benefits up to $1,200 per year
• Paid Sick Time accrues at two weeks per year
• Paid Vacation Time accrues at three weeks per year
• Paid Federal banking holidays (approximately 11 per year)
• Ongoing training and education, seminars, and conferences
• Loan rate discounts on some products (vehicle, mortgage and HELOC loans)
• Waived fees and deposit bonuses on Stanford FCU accounts
• Flex health/transit plan availability
• Employee Assistance Program with free benefits like counseling, help finding legal assistance and day care resources

Stanford Federal Credit Union provides competitive pay ranges based on factors such as (but not limited to) the scope and responsibilities, qualifications needed for the position and external market pay for comparable positions.

Please Note: SFCU does not provide work visa sponsorship or accept visa transfers for any positions.

Stanford Federal Credit Union is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities
.