Senior Machine Learning Engineer

Job Category

Software Engineering

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.

Ready to level‑up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce AI Research is looking for a Machine Learning Engineer to incubate next‑generation agentic AI platform. You will work with research scientists, software engineers, product managers and solution engineers closely to design, implement and iterate agentic AI systems with customers.

With your strong technical competence, strategic thinking and customer engagement, you will innovate at the frontier of the field, having the opportunity to create new solutions and define new categories of product with meaningful impact to Salesforce customers and beyond.

• Has exceptional engineering skills.
• Has deep ML knowledge with meaningful implementation track records.
• Prioritize deep and strategic thinking.
• Has dedication, patience and resilience to build exceptional product experience.
• Collaborative and win with teams.
• Proactive and bias to action, comfortable in fast‑pacing environment.
• For this role, we mainly look for BS/MS student instead of PhD student (For PhD, only look for candidate who fulfill one of the 5 criteria below, and interested in MLE instead of RS role)
• Top school majoring in CS (Stanford, Berkeley, CMU, MIT)
• Competitive coding winner (ACM‑ICPC, etc). Look for global and competitive competition, Kaggle does not count.
• Startup founders in agentic AI, LLM, area (e.g., YC backed startup)
• As first contributor, open source and maintain projects that gets traction (2k+ stars)
• For BS/MS, as first author, publish at least one high‑impact paper (500+ citations). For PhD, the bar will be higher (2‑3 first‑author high impact (500+ citations) papers or 1 first‑author stellar (3000+citations) paper)

• Programming & Systems
  • Strong proficiency in Python; solid experience with C++ and/or Java
  • Strong software engineering fundamentals (data structures, algorithms, system design)
  • Experience building production‑quality systems
• Agentic / LLM Systems
  • Practical experience with LLMs and agentic workflows (tool use, planning, memory, multi‑step reasoning)
  • Experience building end‑to‑end AI agents or complex AI‑driven applications
  • Familiarity with prompting, orchestration, and evaluation for LLM‑based systems
• Machine Learning & AI
  • Hands‑on experience with deep learning frameworks
  • Strong understanding of ML fundamentals
  • Experience implementing and debugging model training, evaluation, and inference pipelines
• Infrastructure & Deployment
  • Experience deploying ML systems using Docker and cloud platforms (AWS, GCP, or Azure)
  • Familiarity with distributed training or inference and performance optimization

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a…