Technical Project Manager

Senior IT Project Manager (Technical Project Manager) at Stanford Health Care

Location:

Palo Alto, CA

The Senior IT Project Manager is accountable for the end-to-end management of very critical projects at Stanford Health Care. This role works closely with clinical and business leadership to lead a multi-disciplinary team in designing, implementing, and optimizing workflow and change management for clinical and non-clinical applications. The position requires broad knowledge of clinical applications such as Epic, as well as business and financial systems.

• Lead the definition of Project scope, goals and deliverables and set project expectations across all stakeholders
• Negotiate and resolve scope creep and other risks associated with executing on the project plans
• Establish detailed project schedule and budget in conjunction with associated Project Managers, coordinators, Team Leads, Managers and Directors
• Ensure all costs over and above the financial scope identified at the outset of the project are clearly identified and approved before progressing further work on the program
• Lead project steering committee meetings with appropriate content related to project progress, risks, issues, mitigations and any other items that require steering committee actions
• In collaboration with Team Leads, Managers and Directors, identify ways of improving work-smart processes, examining existing structure against client needs, identifying areas for improvement within the process going forward and making appropriate changes to project management
• Lead the maintenance of up-to-date project documentation for all initiatives that include technical details, user expectations, project goals, work effort, accountability, and deliverables
• Continuously engage with the education team to understand their needs and direct internal Project activities to effectively facilitate end use training
• Research issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex and/or controversial matters, including pros, cons, risks, benefits, costs, and unintended consequences.
• Lead smooth coordination and turnover of projects both at the initial stage and project end/conclusion and transition to the education team and end users as required
• Lead the development and institutionalization of sound project management process disciplines and continuous process improvement by providing creative and proactive thinking with regards to existing processes
• Lead periodic customer satisfaction surveys – guide project coordinators to collect data and report to IT management
• Provide input into annual performance review of all project team members as required
• Perform miscellaneous job-related duties as assigned

• Bachelor’s Degree from an accredited college/university

• Seven (7) years of progressively responsible and directly related work experience

• Knowledge and understanding of goals and the interdependencies of functional departments and groups (in health care industry) and the ability to lead large-scale complex IT projects in addressing overall business needs
• Knowledge of SDLC, Agile and other software development methodologies
• Knowledge and understanding of needs, goals, deliverables and interdependencies of various functional groups and departments in a health care environment
• Knowledge of informational technology disciplines; eg, network operations, databases, software applications and interfaces, production operations, quality assurance and systems management
• Knowledge and understanding of technical disciplines including programmers, systems analyst, and networking in a healthcare environment involving multiple applications and interfaces
• Excellent written, oral, instructional, presentation and interpersonal skills focused on motivation and positive attitude. Highly self-motivated, directed and change oriented. Very strong customer orientation
• Knowledge and ability to direct a staff in integrating information technology services with the work requirements and…