Senior Manager Technical Enablement

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* Location:

Onsite 3 days a wee in Palo Alto, CA (no remote)
** As the
** Senior Manager Technical Enablement**, you will elevate the technical depth, readiness, and field excellence of Uniphore’s Sales Engineering and Customer Success functions. You will design and scale role based enablement programs that translate our latest product innovations into practical, customer ready assets—playbooks, demos, agentic workflows, and hands-on labs—so teams can drive outcomes from first engagement through adoption and expansion. You will also design and rollout Sales Engineering skills for Discovery & Use Case, Demo Mastery, Workshopping, Architecture renderings.

This position reports to the Vice President of Revenue Strategy & Operations and works within a broader GTM Enablement function.

Own the portfolio of role-based learning paths, technical playbooks, demo scripts, solution architectures, hands-on labs, and customer scenarios—updated to reflect the latest product features and agentic patterns.
** Field Readiness & Role Excellence:
** Drive readiness cadences, certifications, and on-the-job assessments that validate skills in data fabric, knowledge retrieval, model orchestration (open/closed LLMs & SLMs), and agentic design.  
** Responsibilities (Day-to-day)
** Run readiness cycles—bootcamps, labs, and certifications—with measurable proficiency targets; report impact on pipeline velocity and technical win rates.
** Qualifications*
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* Experience:

** 8–10+ years in technical enablement, Field Engineering, Solutions Architecture, or Learning & Enablement at scale—ideally in enterprise Data & AI, but experience with Enterprise Data Lakes / Warehouses, Hybrid Multi-Cloud / Hyperscale is also good as well.  
** Industry

Experience:

** across several industries:
Finance, Insurance, High Tech, Telecommunications, & Business Services  Handson expertise with AI/ML and cloud data stacks; familiarity with LLM/SLM governance, retrieval, and agent orchestration. Proven ability to simplify complex topics into role specific content, labs, and demos; track outcomes with clear success metrics. Executive communication skills; ability to partner across Product, Engineering, GTM, and regional leaders.
** Location & Work Mode*
* #J-18808-Ljbffr