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Technical Support IT Support HelpDesk/Support

Dedicated Technical Support Engineer

Job in Palo Alto, Santa Clara County, California, 94306, USA
Listing for: Glean
Full Time position
Listed on 2025-12-21
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 120000 - 190000 USD Yearly USD 120000.00 190000.00 YEAR
Job Description & How to Apply Below
A leading AI-driven enterprise solutions company in California is looking for a Designated Technical Support Engineer to offer both proactive and reactive support to its customers. The ideal candidate will possess strong technical problem-solving skills and thrive in a customer-centric environment. Responsibilities include handling customer inquiries, creating documentation, and working cross-functionally to drive improvements in customer support. A competitive salary range of $120,000 - $190,000 is offered along with a comprehensive benefits package, fostering a vibrant company culture.
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