Solutions Engineer
Listed on 2025-12-02
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IT/Tech
Systems Engineer, Technical Support
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About Archetype AIArchetype AI is developing the world's first AI platform to bring AI into the real world. Formed by an exceptionally high‑caliber team from Google, Archetype AI is building a foundation model for the physical world, a real‑time multimodal LLM for real life, transforming real‑world data into valuable insights and knowledge that people will be able to interact with naturally. It will help people in their real lives, not just online, because it understands the real‑time physical environment and everything that happens in it.
The RoleArchetype AI is seeking a hands‑on Staff Solutions Engineer to serve as the technical lead for customer engagements across multiple industries. You will be the technical expert in the sales process, guiding enterprise customers from discovery through successful implementation. This role combines deep technical execution with leadership, not only designing, demonstrating, and delivering solutions, but also mentoring other engineers and potentially acting as a project lead.
This is a fast‑paced startup role for someone who thrives on solving hard problems, taking ownership, and getting things done. You will need to operate with agility, think creatively under pressure, and balance the demands of multiple high‑priority projects. Success in this role means being as comfortable hands‑on with code and integrations as you are leading conversations with executives, all while adapting to rapid changes in priorities and strategy as the company grows.
This role is customer‑first and making our clients successful may require significant travel, sometimes including extended on‑site presence. We do what it takes to ensure smooth deployments, adoption, and long‑term success.
- Pre‑Sales Technical Leadership
- Be the technical voice of the company in customer engagements, representing our product’s capabilities and technical vision.
- Join customer sales calls as the technical subject matter expert, translating requirements into solution designs.
- Deliver tailored technical demos that highlight relevant capabilities and industry use cases.
- Lead technical discovery and solution scoping sessions with customer stakeholders.
- Respond to technical questions and requirements in procurement and RFP processes.
- Solution Delivery & Implementation
- Lead delivery of POCs and pilot projects using internal tools, application templates, and APIs.
- Onboard, deploy, and integrate solutions into customer environments, including cloud, edge, and on‑premise deployments.
- Build reusable solution assets such as templates, scripts, and integration components to accelerate delivery for future projects.
- Ensure solutions align with performance, security, and compliance requirements.
- Take a hands‑on role in coding, integration, troubleshooting, and optimization during deployments.
- Team Mentorship & Leadership
- Mentor junior and mid‑level engineers on technical best practices, deployment approaches, and customer engagement skills.
- Act as a technical lead on select projects, coordinating engineering efforts to ensure quality and timely delivery.
- Contribute to building internal knowledge bases, playbooks, and reusable technical assets.
- Cross‑Functional Collaboration
- Partner with Sales, Product Management, AI R&D, and Platform Engineering teams to ensure customer needs are met and exceeded.
- Act as the technical voice of the customer, advocating for enhancements and prioritization of high‑value capabilities.
- Support marketing and GTM teams by contributing technical content for solution briefs, case studies, and events.
Required Qualifications
- Experience & Background
- 10+ years of engineering experience in relevant fields (IoT, industrial, medical, computer vision, enterprise SaaS, or similar).
- 5+ years working directly with enterprise clients in a customer‑facing Solutions Engineer, Sales Engineer, or Solutions Architect role.
- Demonstrated success designing and delivering complex enterprise‑grade technical solutions for customers in production environments.
- Track record as a hands‑on engineer: you’ve debugged gnarly issues, written…
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