Vice President, Clinics and Clinical Services

At CHC, we believe in the promise and potential of every child, teen, and young adult. Our mission is to remove barriers to learning and help children and teens become resilient, happy, and successful at home, at school, and in life. We specialize in ADHD, Learning Differences, Anxiety & Depression, and Autism.

About the Role:

Children’s Health Council seeks an extraordinary leader for the position of VP, Clinics and Clinical Services. They will report to the CEO and will have overall strategic and operational responsibility for all of CHC's Clinics and Clinical Programming. The VP, Clinics and Clinical Services, will be responsible for operational oversight of CHC’s clinics and will provide vision and strategic direction to enable CHC to continue meeting community needs in a rapidly changing field.

The VP, Clinics and Clinical Services will drive development and implementation of a superior client experience by establishing performance imperatives and key processes and initiatives that result in client satisfaction and improvement across the agency. The VP, Clinics and Clinical Services is responsible for clinical growth, quality, fiscal sustainability, and legal and ethical clinical practices. The VP, Clinics and Clinical Services will manage all of CHC’s outpatient clinical services and programs under a single leadership program to improve quality and services through the use of accepted care pathways and common quality measures;

institutionalize the specialness of the culture – primacy of client experience linked with excellent care; build community among all clinical care providers around compassionate care; support the expected growth in clinical services; better translate increased volume with increased value for clients, referrers, and payers; increase and manage financial sustainability of all clinical programs; and improve client care services overall.

Responsibilities:

The VP, Clinics and Clinical Services will have a broad span of responsibilities covering several areas including:

Fiscal Management:

• Provide strong fiscal leadership of all clinical services to ensure achievement of sustainability by managing revenue and expenses.

CHC’s Community Engagement Partner for Clinical Services:

• In collaboration with CHC's Community Engagement division, the VP, Clinics and Clinical Services is CHC’s top clinical expert and represents the organization externally within the community to help facilitate opportunities to bring CHC’s excellent and expert clinical services to the forefront of the community.
• Partner with other community leaders to develop and enhance community and clinical partnerships and foster those relationships over time, ultimately leading to partnership opportunities or best practices in clinical service delivery.
• Attend and present at conferences, thereby elevating CHC’s reputation as a clinical expert in the local and national community.
• Drive CHC clinical leadership accountability and the establishment of standards across clinical areas to ensure uniformity with regulatory requirements and standards.

Agency-Wide Patient Care, Clinical Standards, and Integration:

• Establish programs that achieve compliance with clinical standards for client care and service consistent with CHC’s commitment to a compassionate and supportive culture. This includes developing and maintaining ethical and clinically sound practices, as well as developing, in collaboration with the CFO, new program payment mixes and models that put a premium on cost without losing value.
• Collaborate with clinical directors and managers to ensure that clinical operations support excellent client care and services.

Clinical Leadership and Clinician Recruitment and Retention:

• Provide executive-level representation of clinical care delivery and programs, including presenting relevant and meaningful data to the appropriate Boards of Directors.
• Partner with the CEO to represent the organization to external stakeholders. To fulfill these extensive responsibilities, the VP, Clinics and Clinical Services will have key individuals in a range of positions reporting to them directly, including Clinical Directors and Medical…