Surgery Scheduler - ENT- Hybrid

Join a leading children's hospital and make an immediate impact supporting pediatric patients and their families. This hybrid Surgery Scheduler role places you at the center of a fast-paced ENT department, coordinating complex surgical cases, navigating EPIC workflows, and ensuring families feel informed and supported every step of the way. If you thrive on organization, collaboration, and meaningful work, this short-term opportunity offers strong pay, flexibility, and the potential for extension.

Position Overview
A nationally recognized children's hospital is seeking an experienced Surgery Scheduler to support its Pediatric Otolaryngology (ENT) team during a maternity leave. This role serves as the primary point of coordination for surgical scheduling, authorizations, and family communication in a high-volume, detail-driven environment.

The ideal candidate is confident managing complex cases, proficient in EPIC surgical scheduling, and skilled at balancing multiple priorities while delivering compassionate service to pediatric families.
Assignment Details

• Pay Rate: $30.00–$32.00 per hour
• Schedule: Monday–Friday
• Hours: 7:00 AM – 4:30 PM
• Work Model: Hybrid (approx. 2 days onsite in Palo Alto / 3 days remote; days TBD)
• Duration: 3-month contract (potential for extension)
• Start Date: Mid-March
• Department: Surgery Scheduling – Pediatric ENT
• Location: Palo Alto, California

Key Responsibilities

• Coordinate and schedule pediatric ENT surgeries across surgeons, anesthesia, operating rooms, and ancillary teams
• Manage complex surgical cases, ensuring all pre-operative requirements (imaging, labs, timing) are met
• Schedule ancillary services such as MRIs, labs, and pre-admission testing
• Verify insurance coverage and track prior authorizations to ensure surgical readiness
• Perform accurate case entry in EPIC, including CPT codes, procedure details, duration, and bed requests
• Collaborate with OR scheduling to optimize block utilization and surgical efficiency
• Communicate surgery details, preparation instructions, and follow-up information clearly to parents and caregivers
• Coordinate additional family support services (social work, transportation, housing, financial counseling) as needed
• Maintain complete and accurate documentation, consents, and patient records in EPIC
• Act as a key liaison between families, surgeons, OR teams, and external scheduling partners

Required Qualifications

• High School Diploma or GED
• Minimum 3 years of surgery scheduling experience
• Current hands-on experience with EPIC (surgical scheduling, case entry, patient coordination)
• Strong knowledge of insurance verification, prior authorizations, and surgical pre-op requirements
• Solid understanding of medical terminology and surgical procedures
• Ability to multitask, reprioritize quickly, and remain calm under pressure
• Excellent customer service and communication skills
• Compassionate, family-centered approach when working with pediatric patients
• Proven ability to thrive in a fast-paced clinical environment

Benefits & Perks

• Competitive hourly pay
• Hybrid work schedule
• Potential contract extension
• Health insurance options
• Weekly payroll
• 24-hour support and personalized service
• Refer-a-friend bonus program

About Power Personnel
Power Personnel has been a trusted healthcare staffing partner since 1994, supporting hospitals, clinics, and healthcare facilities throughout Northern California. We specialize in placing skilled healthcare professionals into critical roles, offering competitive pay, excellent working environments, and ongoing support.

Refer a friend and earn a $250 bonus for every successful referral
* * Referral must complete at least 20 shifts.