Operations Support Specialist -Blood Center

Position: Operations Support Specialist I-Blood Center
Support lifesaving work behind the scenes. As an Operations Support Specialist I in a Blood Center environment, you'll play a critical role in documentation control, supply and equipment management, and regulatory compliance. This is an excellent opportunity for a detail-oriented profession alto grow within healthcare operations while contributing directly to donor safety and operational excellence.

Position Overview
We are seeking a reliable and detail-driven Operations Support Specialist I to provide administrative and operational support to the Donor Services team within a fast-paced healthcare environment. This role is essential to maintaining controlled documentation, ensuring critical supply integrity, coordinating equipment maintenance, and supporting compliance with regulatory standards.

The ideal candidate brings experience in healthcare operations, supply chain, or other regulated environments and thrives in a role requiring precision, organization, and independent judgment.
Assignment Details

• Pay Rate: $35.00 – $45.00 per hour
• Schedule: Monday–Friday
• Shift: 7:00 AM – 3:30 PM
• Department: Blood Center – Donor Services
• Duration: 6-month contract (possible extension)
• Location: Palo Alto, California

Key Responsibilities

• Maintain and distribute controlled documents across mobile and center locations, ensuring use of current versions
• Track and manage inventories of controlled documents, labels, and tags; fulfill orders across multiple sites
• Support the Donor Services Critical Supply Verification process by checking shipments and verifying lot numbers, expiration dates, and shipment details
• Review package inserts for updates or revisions and obtain required manufacturer certificates
• Order and maintain office supplies and equipment, manage par levels, and distribute supplies as needed
• Source special-request supplies and equipment by obtaining vendor quotes and coordinating with purchasing
• Perform preventative maintenance (PM) on donor services equipment; coordinate vendor PMs and repairs as needed
• Troubleshoot and repair equipment when possible; coordinate external repairs for complex issues
• Manage bag and kit reporting, including vendor reporting and coordination with Quality & Regulatory Affairs (QRA)
• Maintain accurate supply, equipment, and compliance records in both paper and digital systems
• Ensure current package inserts and certificates are stored and accessible; retrieve records from offsite storage when required
• Assist other Operations Support Specialists with projects and tasks as assigned
• Comply with all health, safety, privacy, and security policies, including handling of protected health information (PHI)
• Adhere to regulatory requirements and support safe practices in environments with potential exposure to blood borne pathogens

Minimum Qualifications Education

• High School Diploma or GED equivalent

Experience

• 1–2 years of experience in operations support, supply chain, materials management, healthcare operations, or another regulated environment (blood bank, laboratory, hospital, or similar)
• Experience managing controlled documents, inventories, or regulated supplies

Required Knowledge, Skills & Abilities

• Knowledge of general administrative and operational practices
• Proficiency with Microsoft Office Suite and standard office equipment
• Strong written and verbal communication skills, including correct grammar and documentation practices
• Familiarity with basic project management principles
• Ability to independently plan, organize, and prioritize work across multiple demands
• Ability to interpret and apply policies, procedures, and regulatory requirements
• Sound judgment and decision-making skills
• Ability to compile, write, and present reports related to operational activities
• Ability to communicate effectively using C-I-CARE principles
• Strong interpersonal skills and ability to build effective working relationships across departments
• Commitment to confidentiality, compliance, and information stewardship

Benefits & Perks

• Competitive hourly pay
• Excellent work environment
• Health, Vision, Dental, and Life insurance options
• Weekly payroll
• 24-hour accessibility and recruiter support
• Personalized service throughout your assignment
• Refer-a-friend bonus program

About Power Personnel
Since 1994, Power Personnel has partnered with leading healthcare organizations across Northern California to place skilled professionals in critical operational, clinical, and administrative roles. We are known for competitive pay, strong partnerships, and a supportive, people-first staffing approach.

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