Supervisor, Environmental Services​/Housekeeping; evening shift

Join to apply for the Supervisor, Environmental Services / Housekeeping (evening shift) role at Stanford Health Care.

Full-time, 08‑hour evening shift at Stanford Health Care’s Palo Alto Hospital, 500 Pasteur Dr, Palo Alto, CA.

Shift: Monday–Friday, 2:30 p.m.–10:30 p.m. with one weekend per month.

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Located in the heart of Silicon Valley, Stanford Health Care’s mission is to heal humanity through science and compassion, one patient at a time. Environmental Services (EVS) interacts daily with patients, staff, and visitors, creating significant opportunities for impacting and enhancing the patient and employee experience. They are responsible for general aesthetics, cleaning, and waste streams and are essential to Infection Prevention initiatives for multiple buildings.

• Effectively manage daily operations of the environmental services department.
• Conduct regular facility inspections.
• Provide active leadership, foster team collaboration, and train staff to ensure optimum performance.
• Abide by regulations.
• Demonstrate strong communication and administrative skills.
• Create and maintain staff schedules; uphold Human Resources policies and provide ongoing staff and management training.
• Evaluate work habits, performance and attendance of staff; document and make recommendations regarding employees’ performance, retention or promotion.
• Maintain required records, gather statistics and prepare reports as required.
• Monitor workflows and effect changes to improve quality and efficiency of services.
• Plan, schedule, and direct staff to assigned areas of the hospital and its satellite facilities; monitor and track progress; provide feedback to staff.
• Tour hospital regularly, covering each assigned area to observe and inspect cleanliness of facilities and work in progress.
• Train staff in technique of cleaning and disinfecting facilities, use of chemical agents and equipment, collection and disposal of infectious materials and general environmental maintenance particular to acute hospitals.
• Ensure compliance with safety and sanitation policies in all areas.
• Ensure employees adhere to company policies and legal regulations.
• Serve as a link between staff and upper management.
• Participate in the hiring process: screen, interview and provide recommendations for candidate selection.
• Perform daily Patient Satisfaction rounds to solicit same‑day patient feedback and ensure service standards are met.
• Be on-call during non‑standard hours, including nights, weekends and holidays, to meet business needs and respond to emergencies as necessary.

• High school diploma or GED equivalent required.
• Bachelor’s degree in a work‑related discipline/field from an accredited college or university preferred.

• Two (2) years of environmental services experience in a healthcare setting or relevant experience required; three (3) years preferred.
• Experience managing ≥ 25 full‑time employees required.
• Experience in a union environment preferred.
• Joint Commission experience preferred.

• Floor care knowledge.
• Infection Prevention/Hospital Acquired Infections (HAI) knowledge.
• Ability to gather, analyze and provide clear and concise information both verbally and in writing.
• Ability to learn and work within specific department/unit/agency office policies and procedures as well as to apply laws, rules, policies, or procedures affecting assigned work.
• Ability to maintain strict confidentiality of personnel records and patient information and to handle sensitive matters discreetly, understanding and applying HIPAA regulations, hospital and department policies and procedures.
• Ability to work effectively, exercise initiative, apply reason and judgment in prioritizing changing and/or conflicting tasks, work under pressure in a fast‑paced setting, cope effectively with interruptions, and handle a high‑volume workload with accuracy, efficiency, and meet deadlines.
• Ability to work efficiently as…