Supervisor, Environmental Services​/Housekeeping; Day Shift

Join to apply for the Supervisor, Environmental Services / Housekeeping (Day Shift) role at Stanford Health Care

1.0 FTE Full time Day - 08 Hour R2551128 Onsite  Housekeeping Palo Alto Hospital Facilities & Hospitality PALO ALTO, 500 Pasteur Dr, California

Day - 08 Hour (United States of America)

Located in the heart of Silicon Valley, Stanford Health Care’s (SHC) mission is to heal humanity through science and compassion, one patient at a time. Environmental Services (EVS) interacts daily with patients, staff, and visitors, creating significant opportunities for impacting and enhancing the patient and employee experience. They are responsible for general aesthetics, cleaning, and waste streams and are essential to Infection Prevention initiatives for multiple buildings.

We are seeking an Environmental Services Supervisor to fulfill an essential role within our team. This is a full-time role Monday through Friday with shifts starting at 7:00 a.m. and will work one weekend per month.

• Effectively managing daily operations of the environmental services department.
• Developing and maintaining staff schedules.
• Conducting regular facility inspections.
• Providing active leadership, fostering team collaboration, and training staff to ensure optimum performance.
• Abide by regulations.
• Strong communication and administrative skills.

• Creates and maintains staff schedules. Upholds HR policies and provides ongoing staff and management training.
• Evaluates work habits, performance and attendance of staff. Documents and makes recommendations regarding employees’ performance, retention and/or promotion. Takes corrective action as indicated by hospital policies and appropriate labor agreements.
• Maintains required records, gathers statistics and prepares reports as required.
• Monitors workflows and effects change to improve quality and efficiency of services.
• Plans, schedules, and directs staff to assigned areas of the hospital and its satellite facilities. Monitors and tracks progress; provides feedback to staff.
• Tours hospital regularly, covering each assigned area to observe and inspect cleanliness of facilities and work in progress.
• Train staff in technique of cleaning and disinfecting facilities, use of chemical agents and equipment, collection and disposal of infectious materials and general environmental maintenance particular to acute hospitals. Ensures compliance with safety and sanitation policies in all areas.
• Ensure employees adhere to company policies and legal regulations.
• Serves as a link between staff and upper management.
• Participates in the hiring process. Screens, interviews, and provides recommendations for candidate selection.
• Performs daily Patient Satifaction rounds to solicit same day patient feedback and ensure service standards are met.
• This position may require on-call availability during non-standard hours, including nights, weekends, and holidays, to meet business needs and respond to emergencies as necessary. The employee may receive additional compensation if assigned as part of the Facilities Services & Planning (FS&P) Leader on Call Program.

• High school diploma or GED equivalent required.
• Bachelor’s degree in a work-related discipline/field from an accredited college or university preferred.

• Two (2) years of Environmental Services experience in healthcare setting or relevant experience required; three (3) years preferred.
• Experience managing ≥ 25 full time employees required.
• Experience in a union environment preferred.
• Joint Commission experience preferred.

• Floor care knowledge.
• Infection Prevention/HAI knowledge.
• Ability to gather, analyze and provide clear and concise information both verbally and in writing.
• Ability to learn and work within specific department/unit/agency office policies and procedures as well as to apply laws, rules, policies, or procedures affecting assigned work.
• Ability to maintain strict confidentiality of personnel records and patient information and to handle sensitive matters discreetly, understanding and applying HIPAA regulations, hospital and…