Supervisor - Ophthalmology

Company Description

At Lucile Packard Children's Hospital Stanford, we know world‑renowned care begins with world‑class caring. That's why we combine advanced technologies and breakthrough discoveries with family‑centered care. It's why we provide our caregivers with continuing education and state‑of‑the‑art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you.

Join us on our mission to heal humanity, one child and family at a time.

Job : P

This paragraph summarizes the general nature, level and purpose of the job.

The Ophthalmology Supervisor is responsible for overseeing the daily operations of the Ophthalmology Technician team. The Supervisor supports clinic efficiency by assigning daily work, reviewing tasks, setting priorities, and adjusting workflows to meet patient and department needs. This role performs supervisory functions, including interviewing and recommending candidates for hire, coordinating training, evaluating performance, and recommending personnel actions such as promotions, transfers, or disciplinary actions.

The Ophthalmology Supervisor ensures adequate staffing levels, supports high‑quality patient care, and promotes operational excellence within the Ophthalmology practice.

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct.

• Supervises Ophthalmology Technician team members, administers daily work assignments, and monitors workflow to ensure clinic needs are met.
• Coordinates and problem‑solves daily patient care and scheduling issues to maintain efficient clinic operations.
• Prepares and maintains work schedules, ensuring adequate staffing and securing coverage as needed.
• Oversees supply ordering, inventory control, and resource management for the Ophthalmology clinic.
• Performs all duties of an Ophthalmology Technician when needed to support patient care and maintain clinic flow.
• Provides or coordinates training and onboarding for new staff, ensuring competency in all technical procedures and workflows.
• Participates in interviewing applicants and recommending candidates for hire, promotion, or transfer.
• Evaluates staff performance and recommends personnel actions, including corrective action when appropriate.
• Supports implementation of workflow improvements to enhance patient flow, reduce delays, and standardize processes among staff.
• Demonstrates ability to address patient concerns, delays, and operational issues promptly and effectively.
• Other duties as assigned.

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

High School Diploma or GED Equivalent

Three (3) years of progressively responsible and directly related work experience

Current American Heart Association (AHA) Certification for Basic Life Support (BLS) for Healthcare Providers.

• Ability to establish and maintain excellent patient relationships and exhibit exemplary interpersonal and communication skills.
• Ability to exercise sound judgment and professionalism in supervisory, operational, and patient‑care…