Social Work Resource Coordinator, Float

Overview

Company Description At Lucile Packard Children’s Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you.

Join us on our mission to heal humanity, one child and family at a time.

Job : LP_

This paragraph summarizes the general nature, level and purpose of the job.

The Social Work Resource Coordinator serves as an advocate and point of contact for assigned patients and families through assisting the Licensed Clinical Social Worker or Social Work Clinician with carrying out the psycho social treatment plan. The Social Work Resource Coordinator is responsible for assisting patients and families with resources throughout treatment at Lucile Packard Children's Hospital. The goal of this position is to ensure access to appropriate resources, improve patient experience and to help resolve issues around complicated resource needs that impede the patient and family receiving optimal care.

The Social Work Resource Coordinator is responsible for performing delegated tasks as assigned by the Social Workers with whom they are working such as coordinating resources and referrals to community assistance programs. The Social Work Resource Coordinator will serve as an integral member of the patient care team.

• Collaborates with Social Workers, and other key people involved in the daily activities of providing medical care to patients l attend interdisciplinary rounds, care conferences and other meetings as appropriate regarding the plan of care for the patient.
• Conducts assessments and makes referrals to appropriate resources in collaboration with the Social Work team.
• Will act as a primary liaison between LPCH and community resource agencies.
• Will assist in maintaining a current resource database for the Social Work Department for families.
• Coordinates transportation, lodging, meals or other needed resources and will maintain a database for monthly accounting for distributed assistance and reimbursement submitted.
• Participates in the development and implementation of new programs, operating protocols and communication initiatives related to resource coordination for families.
• Serves as the liaison between the clinical staff and family. Communicates needs for education, referrals and resources to appropriate direct care providers. Generates new resources and referral options for patients and families.

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: Bachelor’s degree in a work/health-related discipline/field from an accredited college or university.

Experience: Three (3) years of progressively responsible and directly related work experience

License/Certification: None required.

• Ability to assist assigned Social Worker and Care Team in assessing and addressing physical, psychological, social and resource needs of the patient and family/caregiver and provide appropriate support as needed.
• Ability to interact in a respectful, professional manner in accordance with hospital policies and procedures.
• Ability to be a resource for all employees in assigned area of specialization.
• Ability to integrate patient care with other members of the interdisciplinary health care team in assigned area of responsibility to ensure quality care.
• Ability to communicate with direct care providers and community agencies appropriate for follow up
• Respect for cultural diversity, religion and experience and an understanding of human developmental needs.
• Knowledge of computer systems and software used in functional area.
• Knowledge of basic ethics and patient privacy rights.
• Excellent communication skills
• Excellent interpersonal skills
• Strong collaboration skills and ability to…