Director Student Programs

Overview

Director for New Student Programs – VPUE, Academic Advising, Stanford, California. Reports to the Associate Dean for New Student and Co-Curricular Programs.

Location:

Hybrid (at least 4 days on campus each week); fully onsite in the summer and while programs run. Status:
Full-time, exempt, continuing.

Requisition #108114. Job Code: 7506. Grade: J.

Working Title:

Director for New Student Programs. VPUE Unit:
Academic Advising.

Heralded as a hub of undergraduate innovation, the Office of the Vice Provost for Undergraduate Education (VPUE) creates and sustains meaningful interactions between students and faculty both within and outside the classroom. As a team member of VPUE, you will advance and support programs that touch and enhance the lives of every undergraduate student at Stanford.

• Direct freshman and new transfer transition programming on behalf of the University, including Approaching Stanford, New Student Move-In, and New Student Orientation (one of Stanford’s “Big 5” events).
• Oversee onboarding and orientation for mid-year and off-cycle enrollees.
• Establish and maintain the University’s relationship with new students’ parents and family members.
• Serve as a content expert in new student onboarding, orientation, and transition; lead in developing class community and belonging for new undergraduates.
• Manage three professional/administrative staff members, supervise six paid student staff members, and ~60 student orientation volunteers; budget responsibility for approximately $1.25 million.
• Manage professional staff, hire decisions, coaching, mentoring, performance management, and staffing levels (Assistant Director, Systems Administrator, Program Associate).
• Direct processes and programs for onboarding, orienting, and guiding the transition of all incoming undergraduates to Stanford.
• Identify and establish collaborative working relationships with key campus partners and external partners; align learning outcomes across units.
• Interpret, implement, and ensure compliance with university policies; recommend new internal policies, guidelines, and procedures.
• Lead the implementation of technology in new student programming (Approaching Stanford Forms, weekly e-Newsletters, digital Handbook, Canvas course, new student requirements, Cvent, and website strategy/management).
• Resolve program issues with substantial significance across multiple areas; use independent judgment to mediate complex issues, especially for individual new student situations.
• Represent the New Student & Co-Curricular Programs Team, Academic Advising, VPUE, and Stanford to incoming students, families, campus partners, external partners, and schools.
• Respond to inquiries regarding policies and academic rules; provide recommendations for correction.
• Develop long-range planning and policy development for new student programming; manage and forecast budgets considering class size.
• Occasional nights/weekends required for event execution; perform desk-based computer tasks; some physical activity and light lifting up to 10 pounds.
• Other duties as assigned.

• Required: Bachelor’s degree and five years of relevant experience, or a combination of education and relevant experience.
• Advanced communication skills to clearly and effectively communicate with internal and external audiences (including new students, student leaders, parental contacts, faculty, campus partners, and management).
• Advanced computer skills (Microsoft Office Suite; experience with relevant systems/technology).
• Strong analytical and problem-solving skills; robust leadership and strategic management abilities.
• Demonstrated experience managing people; strong interpersonal skills; ability to work with a diverse student body.
• Preferred: Experience in a higher education setting; experience with onboarding and transition programs at Stanford (Approaching Stanford, New Student Orientation, mid-year processes).
• Reasonable accommodation to perform essential functions of the job as needed.

VPUE is a nexus for programs and initiatives that help undergraduates define and achieve their…