Weekend Library Specialist

Weekend Library Specialist

The Stanford Libraries seeks a collaborative, dynamic, outgoing and service-oriented Weekend Library Specialist to provide outstanding frontline customer services for the Library Circulation team at the Cecil H. Green Library. This position is 50% (20 hrs/week), with a Friday-Sunday schedule.

Libraries values are rooted in a commitment of mutual respect, the idea that every member of the staff has something to contribute, and that learning is constant. We seek a team member who is ready to share their skills and perspectives in a highly collaborative environment. We value colleagues who perform effectively in and contribute successfully to a diverse, multicultural workplace environment.

Stanford Libraries is a network of over 15 libraries with over 400 employees. We are committed to fueling the teaching, learning and research across Stanford by acquiring, stewarding, and making available a robust collection, currently in excess of 12 million items. Everyone in the organization plays a vital role in fulfilling that objective. Our dedication to discoverability and information management also has us engaged in dynamic global partnerships.

We are constantly building and strengthening our organization, and we recognize striving for excellence is a marathon and not a sprint. We are constantly trying to strike the right pace, and admit there are times when we find ourselves at a fast jog. While we hope to always find candidates who fit within our organization, what we truly seek is someone who will add to our culture, our profession as well as the greater academic arena.

We are invested in the success of our teams and the individuals who represent Stanford Libraries.

The Weekend Library Specialist is a member of the Circulation team, and primarily staffs the service desks, with direct customer service responsibilities for most of the shift. The Specialist will develop broad knowledge about library services, policies, and resources and effectively communicate these to our patrons. The Specialist assists users with our catalog and finding materials within our building and answering a variety of library and campus-related questions and performs routine transactions such as book check-in and check-out.

As a backup to our entry Welcome Desk, the Specialist performs visitor registration and bag inspection. At the Media Center, the staff member will help patrons use materials (microfilm, DVDs, video games) and related equipment. The Specialist makes referrals to supervisors, other library departments, and engages Public Safety for emergencies as needed.

When serving as a backup to our service desk, the Library Specialist will also process new books, prepare returned books, and help with project work in the Stacks (such as helping manage shelved collections, finding items that need records updated, shifting book collections and performing shelving) or assist in the Media Center. In support of the Resource Sharing & Digital Delivery team, the Specialist may scan books to create PDF files of chapters or articles or pull books for lending to other libraries.

We are looking for a reliable, flexible, communicative, ready-to-learn individual who enjoys customer service and working as part of a team.

• Fridays 3:45pm-7:45pm (no meal break)
• Saturdays 9:45am-6:45pm (includes 1-hr meal break)
• Sundays 12pm-9pm (includes 1-hr meal break)

During Intersessions (week between academic quarters) and summers, hours will change due to building schedule changes. Overtime hours will be required at least 1 weekend per quarter to help staff extra building hours for exam weeks.

On days when the library has extended hours, it will be expected that staff work overtime.

• Perform routine circulation functions such as checking books out to users and managing holds and returned books.
• Perform routine library privileges services (such as issuing and updating access and borrowing cards) according to established policies and procedures.
• Assist patrons with access problems, route problems to supervisor.
• Release keys and combinations to assigned study spaces and lockers.
• Answer informational questions in person and via email with clarity, accuracy and professionalism.
• Instruct users in the use of library catalog and other basic informational resources.

• Receive and prepare new acquisitions and items paged from off-auxiliary libraries.
• Process new books prior to shelving and notify requesting patrons of availability.
• Process new periodicals and newspapers for bindery or boxing, or maintain shelving.
• May assist with digitization, book retrieval, searches and inventory projects.

• Screen and evaluate circulated materials for a variety of treatment options (i.e. repair, bindery).
• Perform searches for missing items.
• Perform and monitor material transfers between locations.
• Perform stacks maintenance activities…