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Founding CSM: Onboarding
Job in
Palo Alto, Santa Clara County, California, 94306, USA
Listed on 2026-01-12
Listing for:
Blazel
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A fast-growing AI startup is seeking a Founding Customer Success Manager to oversee client relationships from onboarding to renewals. This role involves leading client onboarding calls, managing over 100 clients, and facilitating communication between clients and internal teams. The ideal candidate has 2-5 years of experience in customer success or account management, strong project-management skills, and familiarity with marketing workflows.
You will thrive in a hybrid startup environment that values collaboration and innovative thinking.
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