Manager Reg Parts Svc & Vehicle Sales
Listed on 2026-01-29
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Business
Operations Manager
In this position... The focus of this position is to lead the San Francisco Regional team in working with our Ford Dealers to achieve and grow sales & market share, parts & service revenue and accelerate the brand differentiating retail customer experiences while developing the team to become future leaders of Ford Motor Company.
ResponsibilitiesWhat you'll do...
Deliver Ford Monthly Regional Sales and Share objectives
Deliver Focus Audience objectives
Lead inventory reframing initiatives that deliver faster turn rates and sustainable lower inventory levels
Develop Quarterly/Monthly Regional Marketing Plan utilizing tactical C&I funds
Successful Execution of Go-to-Market Strategy
Parts & Service OperationsDeliver Customer Service Revenue Objectives (Retail and Wholesale Collision & Mechanical Sales)
Increase Service Capacity across the dealer network
Increase Technician count and support tech recruiting
Focus on the customer via safety recall completions rates and reduction in days to resolve Vehicle Off Road Cases
Market Representation/ DistributionTarget Dealers
-Improve Sales & Registration Expectancy, Improve Service Capacity & Retention
Achieve Facility actions and Increase total Diversity Count
Lead the development of a Best In Class CustomerExperience:
Deliver Key Retail Experience goals – Mobile Service, Pick Up & Delivery, Online Service Reservations, Vehicle Health Management, eCommerce and Owner Loyalty
Deliver Ford Pass Rewards Member enrollments at the time of vehicle sales and for service customers
Connect Activations (Modem) - goal toward 100% connected vehicles
Leverage OneCX platform to identify dealer process opportunities for improving their customer experiences
MarketingLead monthly FDAF meetings and Tier II strategy
Participate in various dealer meetings:
Ready 4 Retail, Dealer Launch Meetings, Grass Roots, etc.
Support the execution of Tier I/II/III strategy and alignment
Support the execution of Digital initiatives (internet leads, close rates and digital marketing)
QualificationsYou'll have...
Retail Marketing C&I experience preferred
Years of experience in Marketing, Sales, and Service
Extensive Dealer contact and operations experience
Multiple years of knowledge and understanding of dealership operations, market representation
Management level and supervisory experience
Excellent Dealer Relations and Communication skills
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a change maker, a technical expert, a culture builder…or all of the above?
No matter what you choose, we offer a work life that works for you, including:
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.
This position is a leadership level 5.
For more information on salary and benefits, :
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call
Onsite work of up to four days per week may be required for candidates within commuting distance of a Ford hub location. #LI-Hybrid #LI-LB1
Job Info- Job Identification 56696
- Job Category Marketing & Sales
- Posting Date 01/22/2026, 07:11 PM
- Job Schedule Full time
- Locations 3251 Hillview Ave, Palo Alto, CA, 94304, US (On-site)
- Preferred Degree Bachelor of Business Administration
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