Program Manager

Overview

Contract Program Manager – Branded Merchandise & Employee Recognition

Schedule:

Hybrid – 2 days onsite per week. Domain:
Program Management | Retail Operations | Employee Engagement.

About the Role:

We are seeking a Contract Program Manager to oversee global branded merchandise stores and provide analytic support for employee recognition programs
. This role blends strategic leadership, retail operations, vendor management, and data-driven analysis to elevate employee engagement initiatives worldwide. You’ll split your time between managing branded gear stores (75%) and supporting recognition program analytics (25%), making this a highly impactful role for a detail-oriented and innovative professional
.

Responsibilities are focused on two domains:
Branded Merchandise Operations and Recognition Program Analytics.

• Branded Merchandise Operations (75%)
• Oversee global branded gear stores (US/EMEA & APAC) including inventory, fulfillment, production, and distribution
  .
• Manage vendor contracts, purchase orders, budgets, and timelines ensuring deliverables are met.
• Provide creative input on merchandise design
  , trends, and brand alignment.
• Collaborate with marketing/design teams to approve final product quality
  .
• Develop internal marketing strategies to promote merchandise stores and drive engagement.
• Track sales performance, purchasing forecasts, and budget adherence using data insights.

• Recognition Program Analytics (25%)
• Conduct data analysis, audits, ROI calculations, and performance reporting for recognition initiatives.
• Create and maintain dashboards and reports to track program effectiveness.
• Benchmark recognition practices against industry standards to identify gaps and opportunities.
• Partner with internal teams to ensure data-driven program improvements
  .

• 5+ years program management experience in retail ops, supply chain, or related fields
  .
• Strong Excel/Google Sheets skills (advanced formulas, data modeling, reporting).
• Experience with communications, marketing, and graphic design a plus.
• Skilled in vendor & agency management
  .
• Strong time management and organizational skills with ability to handle multiple projects.
• Proficiency in Slack & Google Workspace
  .
• Bachelor’s degree in HR, Business, Communications, Marketing, or related field (preferred).
• Flexible work environment with hybrid onsite schedule.
• Professional growth and networking opportunities.
• Innovative culture focused on employee engagement and recognition.
• Contract extension potential based on performance and business needs.

• Employment type:
  
  Contract
• Industry context:
  IT System Data Services, IT System Custom Software Development, IT Services and IT Consulting