Facilities Call Center Specialist

Facilities Dispatcher (Onsite)

Adecco Healthcare & Life Sciences is hiring a Facilities Dispatcher to support emergency and non-emergency operations in a fast-paced healthcare environment. Under the direction of the Facilities Supervisor or Shift Commander, this role coordinates Facilities and Security personnel, manages incoming calls, monitors dispatch systems, and ensures accurate documentation of incidents and work orders.

• Location: Onsite (Palo Alto , CA )

• Schedule: Wednesday–Sunday | 10:00 PM – 6:30 AM (30-minute lunch)

• Pay Rate: $22.05 – $23.12 per hour

• Answer and triage emergency and non-emergency calls
• Dispatch Facilities and/or Security personnel based on priority
• Monitor radio traffic and personnel status to ensure safety
• Create, update, and track work orders using EAMS
• Accurately document incident details and communications
• Coordinate with supervisors and responders during operations
• Prepare reports and brief incoming shifts

• High School Diploma or GED required
• 4–6 years of related dispatch, operations, or coordination experience
• Strong communication, multitasking, and problem-solving skills
• Ability to work effectively in high-pressure situations
• Proficiency with dispatch systems and computer software
• Valid California Driver’s License

• Fast-paced healthcare setting
• No routine exposure to blood borne pathogens

Pay Details: $22.05 to $23.12 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.