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Behavioral Resource Tech R39935

Job in Palmer, Hampden County, Massachusetts, 01069, USA
Listing for: Baystate Health
Full Time, Part Time position
Listed on 2026-02-01
Job specializations:
  • Healthcare
    Healthcare Nursing, Patient Care Technician
Salary/Wage Range or Industry Benchmark: 16.68 - 19.17 USD Hourly USD 16.68 19.17 HOUR
Job Description & How to Apply Below

Overview

Req#: R39935

Category(s): Clinical Support, Constant Companions

Full Time / Part Time: Part-Time

Shift: First

Note:

The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range.

Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Salary Range: $16.68 – $19.17 – $22.36 per hour

Summary

A Behavioral Resource Technician ("BRT") is responsible for providing continuous observation of the patient or patients they are assigned to. The BRT ensures that the patient does not harm themselves or others, maintains a safe environment, and interacts with the patient, family, and staff in a caring, professional manner. The BRT may provide care for the patient including bathing, feeding, toileting, ambulating, turning, and repositioning as assigned.

The BRT reports any changes in the patient’s condition or behavior to the nurse immediately and documents every 15 minutes during their shift. This description covers the essential functions of the position.

The incumbent is expected to perform other similar and related duties as assigned. Management reserves the right to change or add to the job responsibilities at any time. The preferred candidate has a minimum of 2 years of experience working with patients or clients with behavioral health diagnoses.

Job Responsibilities
  • Provides age-appropriate care to patients. Demonstrates knowledge of developmental stages for the following age groups:
    Children, Adolescents, Adult, Geriatric.
  • Develops and maintains good human relations skills. Introduces self by name to the patient, PCT, and RN, 100% of the time. Maintains a respectful, empathetic, and caring attitude toward patients and families. Interacts professionally with the health care team. Accepts changes in assignments to accommodate the patient’s needs.
  • Accepts constructive criticism as demonstrated by positive behavioral changes, if indicated.
Job-Specific Responsibilities
  • Provides constant observation of the patient and intervenes as necessary to ensure patient safety. Documents patient status every 15 minutes. Independently communicates patient information and observations promptly to the RN. Actively listens to the patient and acts in a caring professional manner. Provides care for the patient (bathing, feeding, toileting, ambulating, turning and repositioning). Demonstrates knowledge and skill in assisting patients with activities of daily living.

    Follows directions from the RN regarding limitations and privileges of the patient at all times. Possesses the ability to redirect the patient to a different activity and to de-escalate as needed. Observes and reports any significant occurrences in the patient’s condition and behavior to the RN.
  • Receives report from the RN and off-going BRT when reporting for duty. Reports off to the RN and on-coming BRT 100% of the time. Provides immediate care to maintain the patient’s safety.
  • Maintains a safe environment for the patient. Remains with the patient at all times if assigned to constant observation unless relieved by a staff member. Identifies ligature and safety risks and reports hazards to the RN. If responsible for two patients, the BRT may not leave one patient unattended.
Required Experience

1 year of relevant patient care experience. This may include work with behavioral health patients, direct patient care, patients in a group home setting, experience as a paraprofessional, or having worked in a BRT Apprentice role for 1 year.

Preferred Experience

2 years of experience working with behavioral health patients.

Skills and Competencies
  • Demonstrates competency in reading comprehension, writing, and following instructions.
Education

GED or HiSET (Required)

Certifications

Basic Life Support – American Heart Association;
Certified Crisis Prevention (within 60 days of hire) – Crisis Prevention Institute

Equal Employment Opportunity Employer
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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