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Technical Support IT Support HelpDesk/Support

Technical Support Specialist: Network & Customer Care

Job in Palmer, Matanuska-Susitna Borough, Alaska, 99645, USA
Listing for: Matanuska Telephone Association, Inc.
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 16 - 22 USD Hourly USD 16.00 22.00 HOUR
Job Description & How to Apply Below
A telecommunications company in Palmer, Alaska is seeking a Technical Support Agent to provide expert assistance in a 24-hour call center environment. The role involves troubleshooting complex internet issues, communicating effectively with customers, and coordinating solutions with various departments. Candidates must possess strong analytical skills, a high school diploma or GED, and familiarity with networking principles. Commitment to customer satisfaction is essential, along with the ability to work under pressure.
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