Housing Manager II

Earn a $1,500 Hiring Bonus! Receive a one-time bonus of $1,500 after 6 months of continuous employment.

SUMMARY Under the general supervision of the Deputy Director-Housing Management or Designee, performs housing management and accompanying clerical tasks in accordance with established Housing Authority policies and performs other related duties as required and/or directed. This is the full journey level class in the Housing Manager series. Positions in this class are flexibly staffed and are filled by advancement from the I level.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

May accept and process applications for housing and select tenants for dwelling units in accordance with established Housing Authority occupancy policies (including but not limited to verifying income, assets and other eligibility factors, calculating rent and preparing leasing and tenant file documents).

Conducts periodic inspections of development sites and of individual units and may conduct housekeeping inspections of applicants’ homes.

Performs annual and interim reexaminations of tenant eligibility with respect to income and family composition and calculates rents (including but not limited to interviewing residents, verifying income and assets and other "continued occupancy" eligibility factors, completing clerical work and records relative to rent, changes in family statistical data, etc.).

May perform marketing functions for the site. Furnishes information to applicants and tenants regarding available housing and Housing Authority policies and procedures.

Prepares required reports relative to the operation of the housing development, including but not limited to Housing Authority, USDA, HUD, TCAC and/or other such required statistical reports.

Monitors and enforces compliance with lease agreements by active tenants, prepares and serves notices and legal documents to tenants as required (including but not limited to 14 Day Pay or Quit Notices, late payment notices, unlawful detainers, sheriff writs, etc.).

Investigates or refers for investigation allegations of fraud and recommends terminations and/or eviction of residents pursuant to lease violations.

Answers the telephone, routes calls and/or relays messages.

Operates office equipment including copy machines, fax machines, calculators, computer terminals and/or personal computers.

Prepares all forms and enters all data relative to computer input and analyzes computer reports.

Performs financial administration duties as needed, including but not limited to, receiving rent payments, preparing and making bank deposits, balancing accounts and preparing all required financial reports for the site.

Analyzes accounts to determine and implement effective collection methods; interviews debtors and others to obtain financial information; obtains agreement with debtors for payment of debts; explains accounts to residents, enforces collection by letter, telephone or interview, recommends to and/or confers with the Deputy Director of Finance and Housing Management regarding discharge and/or further handling of debts; keeps records of active and inactive applicants and residents.

Receives requests for maintenance service from residents, prepares and transmits service requests for maintenance staff, records and maintains records of all maintenance work performed.

May organize, operate and attend community activities and resident meetings collaborating with residents and other social agencies to improve residents’ quality of life.

Performs other clerical tasks related to housing management not herein stated and relieves and/or assists other Housing Managers when required.

Works cooperatively with fellow employees and the general public.

Due to the variety of housing projects and the variety of funding sources for those projects persons employed in this classification may be responsible for the management of one or more of the following programs depending on the location of the position:
Low Income Public Housing, USDA Rural Development, IRS Section 42 Tax Credit Housing, California Housing Finance Agency Programs, State…