Facilities Services Supervisor - 2nd shift
Listed on 2026-01-12
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Management
Operations Manager, Administrative Management
Who We Are
We are women-owned and operated, with over 50 years of expertise as a leading environmental solutions provider, focused on infection prevention for complex facilities. As a local and privately held company, we are agile and can maneuver quickly to support the needs of our people and clients. One of our greatest strengths is our Culture of Caring. From our CEO to the front-line staff, Servicon embodies our vision of creating healthy environments for people to thrive.
Servicon focuses on three essential elements for establishing a Culture of Caring and Excellence:
People, Programs, and Performance. These components represent our strong value alignment, positively impacting patient care, infection prevention, and throughput.
The Supervisor I plays a critical leadership role at our multi-building NGC Palmdale campus. This position oversees second-shift custodial operations, ensures service excellence, supports a strong client relationship, and maintains a safe, compliant, and productive work environment. The Supervisor I directly supervises approximately 16 custodial team members and collaborates closely with the on-site manager, leads, and a dedicated floor care team.
This is a hands‑on role requiring strong field presence, excellent communication skills, and the ability to lead, coach, and inspire teams.
Location: Palmdale, CA (NGC – J Code 21)
Schedule: Full‑time (Hourly) Monday–Friday, 12:00 PM – 8:30 PM
Compensation: $27.00–$28.00 per hour
Bonus: Eligible for up to 5% annual bonus
Reports To: On‑Site Operations Manager
Key Requirements: US Citizenship, background check, MVR (Valid Driver's License), Credit check, min. 1 year of janitorial supervisory experience.
Operational Leadership & Oversight
Supervise a team of 16 second‑shift custodial employees, ensuring consistent performance and adherence to Servicon and client standards.
Conduct daily site walks and inspections using Smart Inspect or other approved tools.
Ensure proper staffing, manage call‑offs, and coordinate shift coverage as needed.
Support and guide the night lead and floor care team in executing nightly assignments.
Maintain strong, proactive communication with the client and internal leadership through email, meetings, and real‑time updates.
Review and manage janitorial/facilities tickets using the client’s systems; ensure completion and follow‑up.
Participate in client meetings, walkthroughs, and operational check‑ins as required.
Manage timekeeping, attendance corrections, and payroll submissions in UKG.
Maintain records, logs, inspection results, and follow‑up documentation.
Prepare and deliver operational updates, reports, and performance summaries as needed.
Model and enforce Servicon safety policies, PPE requirements, and site‑specific procedures.
Ensure employees use chemicals and equipment safely and correctly.
Provide coaching, performance guidance, and on‑the‑job training to team members.
Drive company vehicles and golf carts between buildings across a large multi‑site campus.
Travel occasionally to nearby locations (up to ~35 miles) using company vehicles.
Work in varying temperatures and weather conditions, including heat, wind, and cold.
U.S. Citizen (required for site access and clearance eligibility).
Minimum 1 year of janitorial supervisory experience (janitorial industry experience required).
Bilingual (English & Spanish) – required to communicate effectively with staff and leadership.
Strong working knowledge of janitorial procedures, equipment, and chemical usage.
>Ability to manage timekeeping/payroll in UKG or similar workforce management systems.
Comfortable using technology, including email, tablets/laptops, inspection tools, and client platforms.
Valid driver’s license and ability to pass an MVR check (driving company vehicles is required).
Ability to pass background check, drug screening, and credit check per site requirements.
Ability to walk, stand, drive, and work outdoors for extended periods.
Supportive, close‑knit leadership team w…
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