Technology Support Specialist

Salary: $4,683.12 - $5,692.32 Monthly
Location : Palmdale, CA
Job Type: 12-month
Job Number: 25/26-02/23
Division: Technology Services
Opening Date: 02/24/2026
Closing Date: 3/16/2026 4:00 PM Pacific

Summary
THIS POSITION WILL BE POSTED FOR 15 BUSINESS DAYS.
THE PORTAL WILL OPEN TO ACCEPT APPLICATIONS
FROM MARCH 12, 2026 AT 4:00 P.M. TO MARCH 16, 2026 AT 4:00 P.M.
THIS RECRUITMENT IS TO ESTABLISH AN ELIGIBILITY LIST

Definition
Under general direction of the assigned department Administrator, or designee, provide district-wide computer systems administration, and technical and resource services in the installation, configuration, operation, repair, maintenance, troubleshooting, and diagnosis of network services, wireless services, computer hardware, peripheral equipment, and software for PCs, Apple and other desktop computers, mobile devices and computing platforms.
Representative Duties

Duties may include, but are not limited to, the following:

Provide central and itinerant help desk services for technology system and personnel.

Install hardware, software and establish access rights and security.

Diagnose technology hardware and peripheral equipment.

Install hardware and software, format hard disks, install disk operating systems, establish directory structures and perform related tasks.

Install technology devices, peripheral equipment, routers, switches, hubs, firewalls, network appliances, wireless access points, hardware and software upgrades.

Backup systems as appropriate; archive data; restore data as needed.

Provide user support training and assistance. Serve as a technical resource to other department staff. Provide technical leadership for technology systems configurations, installation, maintenance and diagnostics.

Oversee District security practices involving passwords, email, software, hardware and related resources. Perform virus scanning and maintain security software.

Under administrative direction, manage, plan and oversee District-wide operations of data networks, infrastructure, servers, user administration and support.

Serve as technical resource to other department staff.

Maintain accurate inventory of equipment and services.

Prepare support documentation.

Establish and maintain a variety of records related to responsibilities and generate reports as requested.

Oversee and participate in the operation, design and maintenance of related systems.

Safely operate and care for tools, equipment, and materials used in the diagnostics and installation of technology systems.

Stay current with all IT policies, procedures and trends.

Perform related duties as assigned.

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Job Description .
Minimum Qualifications

Education and Experience:

• Graduation from high school or equivalent
• Specialized training in computer operating systems, repair, computer administration; and
• A+ Certification or equivalent
• Two years of full-time experience in IT help desk functions.

Experience and education may be substituted on a year-for-year basis.
Employment Standards
Application Filing

Applications for this position will be accepted online only during the specified recruitment period. An eligibility list will be established to fill future vacancies. Applicants will receive notifications electronically by email only.

Foreign degrees and credit units require translation and equivalency established by an agency recognized by the .

Examination InformationThe examination components consist of a qualifying written multiple-choice examination, skills performance, and structure oral interview. The most qualified applicants will be invited to take the required exam and notified via email communication of the scheduled date, time, and location. A valid picture identification is required prior to admittance.

After the exam procedure concludes for this recruitment, an eligibility list will be established to fill future vacancies.
TENTATIVE EXAM DATE:
Week of March 23, 2026. Subject to change as necessary.

Work Schedule:
This position typically works full-time 8 hours/day; 40 hour/week; and observes a 12-month work calendar.

Salary and Benefits
Upon promotion to a higher paid classification, the salary rate is at least a one-step increase above…