Operations Resource Leader - PSP

Operations Resource Leader – PSP

Signature Aviation is seeking an Operations Resource Leader to manage services at our private aviation terminal, ensuring a seamless and welcoming experience for guests, crew and aircraft.

• Coordinate operations safely and efficiently in accordance with established policies and SOPs.
• Schedule and assign operational tasks to frontline team members, including marshalling, towing, fueling, oil, GPU, deicing, valeting, shuttle driving, potable water and deliveries.
• Plan, delegate, and work closely with all team members, guests, vendors, and aircraft crew to ensure exceptional service.
• Maintain accurate records of time worked and services performed and reconcile data between software and online systems.
• Proactively prepare for arriving/departing aircraft, identify and coordinate open tasks, and highlight safety concerns.
• Communicate with colleagues and guests to resolve problems and delegate requests for services.
• Review performance metrics and continuously improve task assignment processes.
• Adhere to all operational, safety, guest service and security requirements.

• High School Diploma or GED.
• Minimum 18 years of age.
• Ability to pass background checks, drug test, and hold an airport security badge.
• Legally authorized to work in the jurisdiction of employment.

• One year of experience in aviation ramp work, customer service, or related field.

• Strong multitasking and adaptability.
• Ability to work calmly in a fast‑paced environment.
• Excellent communication in English, both verbal and written.
• Microsoft Office proficiency.
• Understanding of safety rules, operating instructions, and procedural manuals.

• Medical, prescription drug, dental, and vision insurance.
• Health Savings Account, Flexible Spending Accounts.
• Life and Disability Insurance.
• 401(k) plan.
• Paid time off, paid maternity leave.
• Tuition reimbursement, training and development.
• Employee Assistance Program (EAP).

$24.57 to $30.77 per hour.

Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin or other protected characteristics.