Freelance Luxury Brand Evaluator Automotive Project - Ontario & Palm Springs, CA
Listed on 2026-01-27
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Freelance Luxury Brand Evaluator Automotive Project - Ontario & Palm Springs, CA
Are you a luxury automobile enthusiast who appreciates the finer details of high‑end vehicles? If the answer is yes, we are looking for you! As a Luxury Brand Evaluator, you will discreetly assess customer experiences and provide critical feedback that helps brands refine their services. Your insights will shape the future of luxury experiences.
Responsibilities- Choose assignments that align with your personal preferences and profile.
- Visit luxury stores or evaluate online; engage with sales associates in stores or from the comfort of your home.
- Observe carefully: visit boutiques, check ambience, experience luxury automotive showrooms, evaluate online purchases, assess after‑sales services, and overall customer experience.
- Provide honest feedback using our platform to share observations through questionnaires.
- Each in‑store visit takes approximately 20 minutes, allowing flexibility to complete multiple assignments per month.
- Perform several missions per month and collaborate with prestigious brands worldwide.
- Must be 18 years of age or older.
- Good understanding of the automobile industry.
- Passionate about automobiles and improving customer service and retail environments.
- Enjoy interacting with people.
- Have a keen eye for discreetly observing and noting various aspects of the shopping experience.
- Willingness to adapt to varying assignment types and industries.
- Ability to provide unbiased, honest feedback without personal biases and fill out online surveys promptly.
- This is a freelance, project‑based position.
- Flexible working hours.
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live, where you can seamlessly manage missions, certifications, and feedback.
OtherDetails
- Seniority level:
Entry level - Employment type:
Full‑time - Job function:
Other - Industries: IT Services and IT Consulting
- Location:
Ontario & Palm Springs, CA
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