Time Intelligence Center Manager

Overview

Position Summary

The City:
Palm Springs, located in the Coachella Valley, is known for its luxurious yet relaxed lifestyle. Picture waking up to fresh air, surrounded by palm trees, and enjoying stunning mountain views. This city offers a perfect blend of nature and modern living for both residents and visitors. Palm Springs is ideal for families, offering numerous parks, gardens, and nature reserves for leisurely activities and wildlife encounters.

With a wide range of attractions and events, there’s always something fun for everyone in the family. To see the exciting things going on, visit the Engage Palm Springs website. The City of Palm Springs is committed to cultivating a diverse, equitable, and inclusive workplace, from policies to inclusive healthcare, and making people of various backgrounds feel welcome and supported.

To view our recent Human Rights Campaign, visit the Municipal Equity Index website.

The Position
:
Under general direction, supervises, assigns, reviews, and coordinates the daily activities of the Palm Springs Police Department's Real Time Intelligence Center (RTIC), a centralized hub that integrates technology, data analysis, and intelligence to provide real-time support for crime prevention, response, and investigations. This role involves training and supervising staff, managing advanced technologies, pursuing grant funding, fostering regional collaborations, conducting internal training, performing threat assessments, generating investigative leads, and ensuring seamless integration with police and city operations.

This position will lead efforts to enhance public safety through proactive intelligence gathering and dissemination, adhering to all relevant federal, state, and local laws, including data privacy and Criminal Justice Information Services (CJIS) compliance.

Examples Of Essential And General Responsibilities

• Oversee daily operations of the RTIC, including staff supervision, resource allocation, and performance evaluation to ensure efficient real-time monitoring, analysis, and response to incidents.
• Supervise assigned personnel, providing training, scheduling, task delegation, and addressing personnel matters such as hiring recommendations, discipline, and merit evaluations.
• Manage and maintain RTIC technologies, such as surveillance cameras, license plate readers (LPR), computer-aided dispatch (CAD) systems, geospatial mapping tools, electronic monitoring systems, and data analytics software; coordinate with vendors for upgrades, troubleshooting, and integration of emerging technologies.
• Identify and pursue grant funding opportunities to support RTIC enhancements, including preparing applications, budget estimates, and reports on funded initiatives.
• Foster regional collaborations by acting as a liaison with external law enforcement agencies, fusion centers, and community partners to share intelligence, coordinate joint operations, and address multi-jurisdictional threats.
• Develop and deliver internal training programs on RTIC procedures, technology usage, intelligence analysis, and best practices for department personnel, ensuring compliance with policies and accreditation standards.
• Conduct threat assessments for police operations and city-wide events, analyzing crime patterns, trends, and potential risks using open-source data, social media, and law enforcement databases to inform proactive strategies.
• Generate investigative leads by researching, analyzing, and correlating data from sources like NCIC, DMV, Lexis Nexis, and other Crime Analysis software; disseminate actionable intelligence to officers, detectives, and dispatchers in real-time via radio, reports, or briefings, and other intelligence software as appropriate.
• Monitor real-time video feeds, alarms, and dispatch frequencies to detect suspicious activities, support ongoing incidents, and provide situational awareness to field units, including tracking suspects and documenting events for evidentiary purposes.
• Participates in the preparation and administration of the program budget; submits budget recommendations; monitors expenditures.
• Prepare and present reports, briefings, and statistical…