Branch Operations Manager

We’re hiring a founding Branch Operations Manager to launch a new home care office in Palm Springs / Coachella Valley. This is a true ground-floor role where you’ll build the branch operations, caregiver pipeline, and client experience from scratch—while having direct access to ownership, strong autonomy, and real support behind you.

You’ll be stepping into a business with a proven playbook and mentorship from an experienced operations leader who has helped scale a successful branch into a multi-million dollar operation.

Help support outreach and referral relationships as the branch scales

Bonus if you bring warm referral relationships (VA exposure is a major plus)

Support intake, care coordination, service quality, and client satisfaction

Ensure smooth execution from first call → assessment → ongoing care delivery

Run day-to-day operations: scheduling, staffing, client coordination, office processes, compliance

Manage real-time issues typical in caregiving operations (after-hours needs, weekend assessments, urgent scheduling)

Recruit, onboard, train, and retain caregivers

Build accountability, culture, and a strong “why us” in a competitive caregiver market

• 3–5+ years in ops/office management within home care, home health, hospice, senior living, or adjacent healthcare/service
• Sales-minded and relationship-driven; warm referral network is a big advantage
• VA relationships a major plus
• Comfortable with the realities of this industry (things happen outside 9–5)
• Highly organized, strong follow-through, able to build systems/processes quickly
• OTE (base + bonus): Year 1 $85K–$95K | Year 2 $100K–$120K
• Benefits: 401(k), health/dental, PTO, professional development, cell reimbursement, company car and/or mileage (likely company car early).

If this sounds like you and you’re excited to build something from the ground up, apply now.